Gartner reviews

3.8

71% would recommend to a friend

(9,334 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Aug 28, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a good brand name and they're pretty flexible with working from home.

Cons

There are a lot of cons. First, in Stamford, the market is completely saturated. You'll be given accounts that are fully-loaded with products and be expected to grow them at a clip of 20% each year. So, you'll be on the defensive doing everything you can to keep people from cancelling or wasting your time trying to sell to people who have no budget or aren't aligned to the service. "Look for different buying centers" you'll hear from management...Outside of IT, you have marketing and supply chain. Once those are exhausted, you can try to look on the business side, but it's a stretch because our research doesn't really align. So, you're SOL. Second, when you start you experience what I call a "garbage dump." The senior successful AEs drop their dead-weight accounts on you and then you're expected to grow them. You're supposed to see some opportunity in an account that's been worked over for years... As a side note, that's the only real way to stay successful at Gartner (in Stamford where it's completely saturated). You basically sell and grow an account and then offload it to a new AE when you realize it's gotten to a point where it's either going to stay flat or retract. So, the new AE is left holding the bag (one reason why so many new AEs leave) The territory you're given is completely at random and mostly at the behest of senior AEs who want to drop dead-weight. Your area manager won't even consider the opportunity or lack of opportunity. There is this ridiculous "no-limit" mindset where management will not acknowledge any issues that prohibit you from growing accounts or the fact that the services no longer align. It's very demoralizing because you're made to always feel like the problem is you. They keep hiring salespeople and territories keep shrinking. So, if you're an ambitious person who wants to go after new opportunities, you can't...you have to stay in your swim lanes. For some reason, they hire senior salespeople when they really should just hire telemarketers. The company is all about process and "talk tracks." So, a salesperson who can read people and situations is completely drowned out by a process and checklist for every sales situation. The company doesn't get your back. If you have a $300K cancellation, you're screwed for the year. Even if you did everything possible, you're SOL. You will quickly start to resent all of the "Pathway to Gold" emails which are essentially propaganda. They inundate you with people who are successful and you're made to feel like people all around you are locking up big deals. In reality, everyone in Stamford is struggling because the market is saturated and the territories are wayy too small.

2.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Analysts are truly some of the brightest and most affable people you will ever meet -- and they work very, very hard. The research they do is unbeatable. Inspiring things go on there.

Cons

Middle management is full of baby MBAs who were good (perhaps) at the last position they held. Their only concern is the frequency and effectiveness of their toadying to *their* manager. The company is growing fast, and tolerance for this monkey shines will choke it dry. Also, employees are often treated like vassals. The Kool-Aide is deep and dark. A single employee complained to HR about having to physically commute two days. HR did an "official investigation" - and *increased* the mandatory minimum to three - for an entire department, upending home an work life for dozens of good people.

2.0
Apr 21, 2016

SMB is dying

Recommend
CEO approval
Business Outlook

Pros

Pay is great for somebody early in their career or right out of college. If this is your first real sales job, you'll learn some valuable sales concepts. The Gartner name, and experience selling to executives looks good on the resume.

Cons

The culture is falling apart in SMB. It's basically a frat house. Everyone is straight out of college. New Account Managers are hired en mass and pushed through huge training classes to keep up with the turnover. Management has the attitude that everyone is replaceable, so if you're not doing well, expect to be put on plan and pushed out, instead of coached. The market for SMB is not growing as fast as they will tell you. The value prop is VERY weak for tech vendors, despite what they'll tell you. Territories are shrinking, and quotas are rising. Worst of all, it's in Fort Myers, FL. God's waiting room. If you're under 65, you will be incredibly bored in this area within a few months.

Viewing 127 - 129 of 9,334 Reviews

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