Pros
Large company often hiring for other positions, opportunities to relocate but without compensation. Arlington office has nice views and good food nearby. Moderate work life balance (though hostile toward working from home)
Cons
The least ethical company I have ever worked for. Regularly retaliated against employees for raising concerns, hired people for positions without telling them it wouldn’t exist in a few months, or hired people for one position then put them in another, and constant focus on hitting metrics regardless of outcomes for customers (which encouraged faking numbers to survive). Employee retention in the client service space was certainly less than 50% per year, nobody could stand to work there. It was well known that the floor’s wellness room was primarily used for people to cry in. Truly a horrible company, and one I wouldn’t even recommend to someone desperate for employment. If you value your mental health or human decency, look elsewhere.