Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 15, 2022

Great work environment!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is really friendly, and they really make a point to make everyone feel included

Cons

There is some miscommunication among different teams

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Glassdoor Response
3y
Thanks so much for leaving us a review! We're so thrilled (though not surprised) to read that your experience has gotten off to a great start. Inclusion and doing the right thing for our employees is at the heart of who we are as a company, and we're glad you're feeling the love. Your feedback regarding miscommunication is something we'd love to hear more about. If you're willing, please write an email to people@glassdoor.com and tell us more! - Mark Batke, Employer Brand Manager
3.0
Jun 15, 2022

Alright

Recommend
CEO approval
Business Outlook

Pros

Good people to work with, easy to sell

Cons

Laid me off. Dont hire then lay people off right away

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Glassdoor Response
3y
Thank you for sharing highlights of your Glassdoor experience. It sounds like you appreciated Glassdoor’s good people while you were here and I am delighted that our products were easy for you to sell. I am sorry that you were personally impacted by our restructure in 2020 and I appreciate your advice. We have grown since that time and were able to welcome back many of our colleagues. As we move forward, we continue to be thoughtful about our hiring. We do not want to find ourselves in an unfortunate position like the one caused by the pandemic. Rest assured, we learned from that experience. Thank you again for your feedback and your contribution to Glassdoor. - Val Roush, Interim Head of Sales
4.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

We are in growth mode again here in EMEA! Thankfully, Glassdoor has honestly secured some of the nicest and most genuine people available in the region - and that I have ever worked with. Warm, inclusive, supportive, gritty, and fun to be around - From leaders to interns, there really are some outstanding individuals working at Glassdoor EMEA at the moment. We have outstanding tools to help with onboarding, training, development & supporting mental health. Flexible working is definitely here and the managers support whatever fits your lifestyle - without judgement. There is a strong level of trust amongst the teams and we are all working toward the same goals and overall Glassdoor strategy. The product is constantly evolving and improving! Now with the acquisition of Fishbowl, there are even more exciting things coming. Great benefits like company wide holidays, unlimited vacation days, private insurance

Cons

- Partnership with Indeed is still a struggle, but management on both sides are working to improve this. Reps also need to take ownership here to successfully manage and improve their Indeed relationships. - Even after a recent review, and based on Glassdoor's own site data, certain roles are still underpaid. Glassdoor talks about retaining top talent, but does not pay them competitively. - Changing commission plans. Sales reps do not have an annual target. It was quarterly only, but now we currently have 6 month targets. This is unlike any other sales organisation I have been a part of, and creates the perception that Glassdoor has the ability to change the commission plan to work in their favour if you are over achieving. Since the partnership 2 years ago, Glassdoor is still too reliant on Indeed account team alignments and strategies. I understand why, but sadly, it is the client is who misses out the most with all the changes and internal shifts. Some senior leaders are a bit out of touch of what the GTM teams go through and the day-to-day issues faced each day by the 'boots on the ground'.

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Glassdoor Response
3y
Thank you for such a great review with so much detail and context. You touched on a lot of important points that I'd love to highlight and give some thought to. First, you're absolutely right about the folks on our EMEA team- warm, inclusive, supportive, gritty, and fun to be around are all things I can attest to firsthand after spending 2+ years leading Glassdoor teams in that region. It's truly what makes it so special. As we continue to navigate the partnership with Indeed, it's clear that there is still a lot of important and strategic work to be done. The great news is that the leadership team across from us is excited, willing and committed to that work and have a number of initiatives coming down the pipeline to strengthen our connection. It's not news to the executive team at Glassdoor that things feel clunky and disjointed at times, but the resilience and poise the GTM Organization possesses is what has helped keep the ship not only afloat, but sailing successfully. I can confidently say that getting this partnership right is top priority. As a business, we continue to work towards radical transparency and with that comes appropriate compensation, reliable commission plans and an equitable approach to things like books & quotas. We understand there is still significant work to be done and I can say first hand that the Sales Operations, Leadership & People Teams are working incredibly hard to gain alignment across the business in this regard. Again, another top priority. The road is long and winding but also so rewarding and transformative. I appreciate your honest feedback and want you (and anyone else reading this) to know that my door is always open! - Brett Runyan, VP of GTM
Viewing 301 - 303 of 1,113 Reviews

Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.