Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
avatar

Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Excellent pay and benefits package Very pro-wellbeing Unlimited PTO Policy - with regular "company days off" Option to work fully remote on my own schedule I feel very supported and part of my team and the wider company despite predominantly working from home

Cons

Can at times have slight delays in doing day-to-day activities or resolving internal system issues due to certain teams being solely US-based.

avatar
Glassdoor Response
4y
Thank you for taking the time to share your experience! I love that you are feeling supported and a feeling of belonging with the broader Glassdoor team. This is an important goal for us in CS and across the company, especially with our hybrid work environment. As for your feedback on turnaround times and time zone challenges being in EMEA, I think that is completely fair. While some of this is unavoidable, our support teams should be prioritizing your requests at the beginning of their work day. Please keep your leader and myself aware of any specific escalation needs or if the delays become unmanageable so we can review options. - Kira Dewey, Interim Head of CS
4.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

-great employee benefits like catered lunches, gym/exercise classes, 401K matching & general flexibility. Friendly/knowledgeable peers and high approval of executives

Cons

-relatively low salary/bonuses compared to others in the Bay Area tech space. The positives of a start-up culture were also matched with the negatives of feelings of disorganization & need for process streamlining at times

avatar
Glassdoor Response
4y
Thanks for your review! We strive to offer benefits that meet employees needs from perks, to health and wellness, wealth management and beyond; it's great to see those are of value to you as well. I'd encourage you to meet with your manager, leader, and/or People Business Partner (PBP) to share more about how we can improve in the areas of better organization and streamlining processes; we're always aiming to iterate and learn. I appreciate the time you took to share this feedback. - Carina Cortez, Chief People Officer
5.0
May 29, 2022
Recommend
CEO approval
Business Outlook

Pros

I’ve been working at Glassdoor for just under a year and I’m absolutely loving the journey so far. The culture is amazing, they pay above market rate and it’s always a bonus to work for a company where you actually believe in the mission!

Cons

None that I’d say warrant not wanting to work here but accessing indeed systems can be frustrating.

avatar
Glassdoor Response
4y
Thank you for sharing your feedback on your experience as a CSM in London. I'm so glad to hear that you've had a great first year on the team! I agree with some of the highlights you shared around culture, pay and the mission creating an engaging experience. I also hear you regarding Indeed systems access. While we've made progress, there is more to do. From my vantage point, there is buy-in and action being taken on both Indeed and Glassdoor's side to prioritize this; it will just take some time for our back-end teams to build the system and data connections to make this easier. Thank you again for sharing and thank you for being here! - Kira Dewey, Interim Head of Customer Success
Viewing 307 - 309 of 1,113 Reviews

Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.