Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jul 15, 2021

Direction unclear

Recommend
CEO approval
Business Outlook

Pros

Still a great place to work. Leadership team places a focus on making sure sales team is still happy and motivated during a year of significant change.

Cons

The back-end merger with Indeed has completely changed the business model in the past year. Glassdoor's previously nimble systems are being rolled into a much larger company.

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Glassdoor Response
4y
Thank you for your feedback. One of our most important priorities across our leadership team is ensuring that our employees feel heard, supported and inspired in their jobs at Glassdoor. I am so glad to hear you see that coming from your leaders and that you feel this is a great place to work. It is without question our people that make Glassdoor the very special place that it is and I am so glad you are here with us on this journey. I do also understand that our partnership with our sister Company Indeed has brought about changes in some of our processes this past year. I realize in this period of transition we have been faced with new obstacles for us to overcome and that there is still an opportunity to make the partnership even stronger and more seamless. Please continue to share your day-to-day experiences as you have done here so that we can continue to work through those challenges and prioritize the most important areas of improvement. Thank you again for sharing your perspective. It is the direct feedback like this from our team members that allow us to make continued progress towards being the most trusted site for Company Brands & Insights. - Molly McKinstry, VP Global Sales
3.0
Jul 15, 2021
Recommend
CEO approval
Business Outlook

Pros

It's a great co - or at least I thought it was - great colleagues.

Cons

I work at Glassdoor. My colleague was asked by his manager (on request of his manager's manager, maybe coming from the CEO but I don't know for sure) to share the user data (posts made for other co's, location, browsing activity on the site, etc.) of a user/poster. The request came from Recruit Holdings (this is a Japanese company which owns Glassdoor). Someone at Recruit Holdings wanted the user/poster information (either for their own internal purposes or as a favor for a client, etc. - I don't know how the info will be used). I always assumed Glassdoor very strictly protects it's users' data but I now have evidence this is not the case. If HQ (i.e. Recruit Holdings) pressures Glassdoor management, they will hand over user data. Does anyone know how I can get the word out about this? This isn't right.

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Glassdoor Response
4y
We take this type of allegation very seriously. The privacy of our users and their information is of critical importance to us. Your claim goes against everything Glassdoor and our parent company, Recruit Holdings, stand for. Protecting the privacy and anonymity of our users and maintaining their trust are paramount to our missions and integral to how we operate. Although we have strong reason to doubt the accuracy of this claim, we are very carefully reviewing your allegation while strictly following our internal processes which protect user privacy. I encourage you to contact me or, if you prefer, our internal employee whistleblower hotline and share any further information anonymously without fear of retaliation or retribution. I want to emphasize that the integrity of our content moderation policies is at the core of who we are. Glassdoor has always been and remains subject to the very same content moderation policies as all other employers. So much so that only a very small subset of our content moderators have the ability to see who submits reviews about Glassdoor. And our policy is strict: nobody, least of all a senior executive at Glassdoor or Recruit Holdings, is permitted to obtain user information in the way described or about anyone who shares content on Glassdoor. Again, as a matter of policy, all reviews published on Glassdoor must be in alignment with our Community Guidelines and Terms of Use. The same standard applies to Glassdoor that is applied to all employers. Christian Sutherland-Wong, CEO
5.0
Jul 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Transparent company with a focus on innovation and has D&I as a top priority in minds. Keeps employee top of mind, with many tools and accessible paths for growth within the company

Cons

Difficulty at time practicing what is being preached around D&I (but this is natural and expected as nobody has really nailed it yet). Lots of strategy shifts as of late

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Glassdoor Response
4y
Thank you for taking the time to leave this note! Glassdoor has definitely (like many companies right now) been adjusting to a period of change, and striving to put employees first as we navigate it. I see us making progress too, including bringing new leaders on board, investing in D&I, and expanding our vision for marketing at Glassdoor. Fortunately, we are making these changes on top of a business that continues to be strong. But we still have much more to do. - Eric Petitt, Sr. Director of Product Marketing
Viewing 376 - 378 of 1,113 Reviews

Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.