Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Jul 15, 2020

      The company's heart is in the right place, but can we deliver?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor has been great at navigating through this difficult period of chance (both externally and internally). I appreciate my co-workers and the transparency from the leadership team. I'm also excited to focus on our strength: informing employers of how their brand is perceived.

      Cons

      One word: execution. I've seen so many fantastic product demonstrations that fizzle out somewhere along the line and never make it to market. We need to innovate faster rather than just launch features our competitors successfully launched years ago.

      avatar
      Glassdoor Response
      5y
      Thank you for your thoughtful feedback. 2020 has given us a great opportunity to practice the core values we preach. Our teams have flexed their grit in transitioning to a full-time WFH setup, and we've had to be exceptionally innovative to continue moving our mission forward while adapting to the rapidly-changing jobs industry. We're glad to hear you have felt largely supported by our leadership and various support teams during the COVID-19 pandemic. Your feedback regarding innovation and execution is valuable to read. Thankfully, COVID-19 did not slow down Hack -- one of our most visible internal events that truly highlights the innovation that exists at Glassdoor. This year's virtual event was one of our best ever, and many of the winners and standouts from the event have had the opportunity to execute their concepts on our platform. Additionally, as conversations around improved D&I in the workplace have escalated around the country, we implemented a special task force to help our product teams develop several new tools that will be launched on Glassdoor this quarter and over the remainder of 2020. Thanks again for your feedback, and for your contributions at Glassdoor.
      2.0
      Jul 15, 2020

      We rolled the dice

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Even by Glassdoor standards, there has been a lot of change in 2020. However, the mission is as strong as ever and for me, the most significant pro of working here is the people. I love the fact that I can work independently and the support for WFH has been awesome. We have a strong People team that has really come into its own during the pandemic. I fully support the new strategy shift and the drive for transparency. However, the pace of change is scary and dramatic. We've rolled the dice in a major way and I hope for all our sakes that it works out. You can't deny that there are some pretty bold changes kicking off right now.

      Cons

      Unfortunately, while I have had a good run, I fear that post-restructure I am running out of road. It wasn't Glassdoor's fault that COVID-19 came along and I believe senior management acted in the best interests of the company in letting 30% of the workforce go. Some of those people will be sorely missed, others, not so much. However, this has had a dramatic affect on my day-to-day role and the outlook for my development and progression is not good right now. I hope this situation changes, and you can never tell what is around the corner, but right now my scope is severely limited. I wish I wasn't facing this situation, but I just can't see how to haul myself out of it and there is no magic wand for Glassdoor to wave. It is gut-wrenching.

      avatar
      Glassdoor Response
      5y
      Thank you for your review. I agree, the People Team has done a great job supporting our employees, especially as we navigate working from home during COVID-19. Unfortunately, the pandemic and the economic crisis that came with it had a drastic impact on our business, which forced us to make some really difficult decisions. I’m truly sorry we were in a position to have to say goodbye to so many talented individuals. It's always our hope to set everyone up to succeed and ensure everyone has a clear understanding of our company strategy. We'll be very focused in the coming weeks and months to do our best to support our teams through these changes. Thank you again for sharing your feedback. Christian CEO, Glassdoor
      3.0
      Jul 9, 2020

      Great people, poor communication and structure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great team -Friendly and approachable mid and senior management -Salary not bad for the work involved -Great work/life balance -Career progression The best part about my time with Glassdoor was by far the people. Intelligent, funny and warm you always found someone willing to help. Great times were had and a lot has been learned from others. Management were approachable and were always laid back and willing to listen. I have never seen senior management interact with the teams so much and that was refreshing. For the work involved the salary was OK. The work wasn't back breaking or ever encroaching on your personal life. You never had anyone breathing down your neck. Although not completely structured there was great opportunity for progression.

      Cons

      -Very poor communication -No KPIs (Some would see this as a pro) -Little to no process or structure -Way too many fluff meetings -Onboarding was shocking Communication is a major issue with Glassdoor. Huge updates were poorly timed, a two paragraph email could turn into a 45 minuet meeting, some comments and feedback came across as very snarky and personal, and at least 75% of the meetings were not necessary. In my role at KPIs did not exist or very few that were measured anyway. KPI's are the core structure to measure success, improve processes and make the customer journey seamless. Half the 1-1's I had there was nothing to discuss. There are little to no processes, no documentation, no email templates nothing. If something did exist it was 5 years old and hadn't been updated. Something as simple as a credit to an account was an arduous task as no one knew the process. There was never a day without a meeting and as said before 75% of these meetings were not needed. It was all about how great the product is and how great things are going and how the sales teams targets are calculated.... (All teams were invited to these meetings even non sales) Cut the chatter on fluff. More training's, meaningful content, learning. This should be where that time is utilized you cant expect a slack channel to be the prime place to learn how to do your job. The on-boarding was shocking, half of the content was sales focused (I was not on the sales org) the enablement team spend the whole year planning for the Sales Kick Off. I think in over a year there I had 2 training's with the enablement team. Unfortunately neither were useful to my role. Training's are only rolled out as a reactive measure to an update etc.

      avatar
      Glassdoor Response
      5y
      Thank you for taking the time to write this very thoughtful review, and for providing in-depth feedback. Our employees truly do make Glassdoor a special place to work, and I'm glad to read that you thought so too. As you pointed out, there are still areas for growth and we value your feedback as we look to improve all aspects of Glassdoor.
      Viewing 523 - 525 of 1,112 Reviews
      Related searches: Glassdoor jobs | Glassdoor salaries | Glassdoor benefits | Glassdoor interviews | Glassdoor conversations
      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.