Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
1.0
May 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Glassdoor was some of the best times of my life work wise. I remember when we started in a smaller office and all really became family. I truly never thought I would leave Glassdoor anytime soon, I thought I would have a long career there. The people I worked with will continue to be some of my best friends in Chicago, and I am thankful to Glassdoor for that.

Cons

Glassdoor is built on the principle of transparency. Christian, everyday you asked us to go out and fight against out competitors when we knew it was hard. We AEs/SAEs struggled, but we continued to do it, and continued to do it with comradery. We didn't make a ton of money, some of us did, most of us didn't compared to others at competitors, but we loved working at Glassdoor, and working hard because we believed in the mission. I don't understand what happened. One day everything was fine the next, 300 lay offs. We did that because you kept reassuring us that Glassdoor was going to come out on top, that if we kept working hard enough, we would have endless growth within the company. Christian, you lied to us. You brought on our Chief Economist to tell us that we are going to be able to make it through this, that we were underpaid for years because Glassdoor was preparing for some sort of inevitable downturn. You told us that we were going to be OK, and that we were well positioned for no lay offs. My question to you is, why did Indeed send out an email to its employees reassuring that they would not be laid off? How is it that Glassdoor let go of 300, many top sellers going to presidents club, long tenure, great experience, etc, and Indeed did not lay of any of its GTM teams? Was this the plan all along? Did you not fight to even keep your top sellers to merge into Indeed at the least? You did not protect your people, Christian. I am very grateful that we got the severance that we did, but the false hope you gave me really crushes me. I still can not believe what happened. I feel like I lost my family and community in Chicago in the blink of an eye. Honesty is always appreciated, and lying to us, leading us on, has lead to massive destruction. The culture you spent years building is now gone. I would like to quote something to you, Christian, that I read on LinkedIn: "Laying off hundreds of people - crisis or not-is a massive leadership failure. Slashing jobs to save a company is like saying "we had to throw some people overboard to save the Titanic" and then ushering the captain to the only lifeboat. Your ship is probably sinking anyway because you have huge financial execution mismanagement problems...".. .....or,... was slashing off the SMB team always the plan and this just helped you cover it? Sad!

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Glassdoor Response
6y
Thank you for sharing about your Glassdoor experience. I am so sad that we are in the position where we had to say goodbye to many incredible people, like yourself. This was not your fault. And the disappointment you feel in me is understandable. I hear your feedback that you felt that we did not clearly communicate what was unfolding with our business and that it came across as false hope. Please know this was not my intention, but again, I hear your feedback and will seek to learn from this. So you know, my intention is always to be as transparent as possible, whether good or bad news. When I spoke in the early days of this pandemic, it was just beginning to spread in the US and was still unclear just how it would affect our business. The impact was dramatic and it was sudden. As the situation progressed, I shared with the company at our most recent All Hands that we’d seen significant declines in our business. In the days and weeks that followed, those declines and the impact of COVID-19 continued and put us in the position to make some very difficult decisions. I want to thank you and acknowledge your contributions to Glassdoor, and for your candid feedback. Christian CEO, Glassdoor
1.0
May 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Was once a strong brand and product that was far ahead of the competition. Had a really strong culture Used to have a good path for progression

Cons

The CEO is not truthful to his employees. The CEO does not provide transparency and is unfit for leadership Glassdoor is likely getting phased out with Indeed taking over both brands

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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.