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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Apr 2, 2020

      Glassdoor put it's people first and works to protect us

      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined this organization a little less than a year ago and was impressed right off the bat. They are very dedicated to their people and take feedback very seriously. Working within a growth role, it's nerve-racking to know if targets and quotas are attainable. I can now tell you. #1. Yes, it is realistic #2. Glassdoor actually adjusts targets if forecasting is off. I have never been in an organization that is proactive in this way or cares so much about doing right by clients. However, it is the last few months that have really defined the kind of company Glassdoor is. Starting in early January, the coronavirus was on the radar of our leadership team. Quite frankly, they were messaging about it before anyone knew much about it or cared. Leadership also made the decision to have us work from home and cancel travel weeks before other companies. They worked non-stop to provide us the resources and supplies we need. The messaging around this was that taking care of us and our families was a top priority. They have been flexible with everyone to figure out how we navigate this time professionally and personally.

      Cons

      I think there are challenges within any organization. I think the way the quota was structured was somewhat inconsistent last year. However, leadership took that feedback and modified the process for the coming fiscal year.

      avatar
      Glassdoor Response
      5y
      We appreciate you sharing your feedback and your experience with us. It's important that every employee feels valued and supported. It's the critical feedback and transparency that will help us continue to grow and succeed as an organization. Thank you for your dedication to Glassdoor.
      5.0
      Apr 2, 2020

      Brilliant supportive workplace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very welcoming team. They are extremely supportive of their employees. Career progression is something that is discussed and mapped out from the beginning.

      Cons

      None so far that I can think of

      4.0
      Mar 25, 2020

      Putting Employees First

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor was one of the first companies to transition their employees to work from home once news began to pop up about COVID-19. It was been amazing to see how dedicated this company has been to keeping us safe and healthy. They have provided vast resources to make sure that our transition to home is as smooth as possible. Early this year, areas of the company were changed from unlimited PTO to 15 days. The CS leadership heard our feedback and fought to ensure unlimited PTO was put back in place. This is immensely comforting to know that we have flexibility if us or a loved one falls ill. Over the past month especially, I have seen our leadership listen and make decisions that are in our best interest and I have seen my peers come together in the face of a lot of challenges. This is the company that I fell in love with and I am proud to be part of this.

      Cons

      A month ago I would have said to listen to your employees feedback and take action accordingly but I can now say that Glassdoor is doing this and is a strong example of how a company should respond during difficult times.

      avatar
      Glassdoor Response
      6y
      Dear Glassdoor CSM Thank you for taking the time to share your experience. It is good to know that you have felt supported during these difficult times. The impact of Covid-19 on our business - and many others around the world - has been extraordinary. Since you left this review we have faced the very difficult decision of reducing the size of our team. We have said goodbye to many teammates, collaborators and friends. As we gather ourselves from this disappointment and look to rebuild, we all have a role to play in finding the way forward and it begins by supporting one another. We're in this together. Chris, VP Customer Success
      Viewing 583 - 585 of 1,112 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.