Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Super easy sales - You close sales in 2-3 calls for Small or Medium Businesses. - Pipeline is always moving because of the quick sales cycle. - Everyone knows who Glassdoor is so when you are on the call it's always warm. - Monthly quotas keep you motivated the whole quarter long which creates a fast-paced environment Great culture for growing a career - More than anything, people aren't judgemental. Be yourself and no one will give you a hard time. - Managers have your back. - You never feel like anyone is looking over your shoulder. - You can expect to be promoted every 12 months if you're doing well and the managers like you. - You learn sales methods from professional programs instead of learning everything on your own. - People are suuuuuuuper friendly and helpful - If you like to drink, the SF culture just seems to drink a ton so get ready for that - There's an SF office, a Chicago office, and a few international offices. If you want to transfer offices, live in London, etc. Glassdoor is actually open to it! Perks and Benefits - CATERED MEALS are AMAZING! They've really found caterers who bring you great food every single day - Health, Dental, Life is all covered for you and partially covered for family members but it's top-of-the-line insurance providers - Work-Life Balance is something you determine with your manager. If you want to come in early and leave early, great. If not, most are expected to be here from 8-5 with an hour lunch. However, if you ever need to leave or stay home or go on a trip, they are super flexible and don't give you a hard time. Leadership - They've had their struggles in the past but recognize that and have changed a TON. - The VP of Sales will actually sit in a room with sales reps and ask them what needs to be changed and they actually listen. - The CEO listens to feedback and consistently is trying to improve transparency and communication. He's also just a genuinely good guy.

Cons

Here are the few I've found - This place is LIBERAL. Good for half of you, maybe bad for the other half of you. All of SF is really liberal in general but if you're already living here then you're used to it. People aren't judgemental if you are republican, but I feel like you'll just hear a lot of left-wing chatter and that might bug some right-wing folks. - This place DRINKS! Once agian, good for some, maybe not for others. If you don't drink or don't want to be around people who do, maybe Glassdoor isn't for you. Once again, no one will judge at all if you don't, but there is a lot of that here. - Leadership is still making changes to improve compensation and I would say change in general is a minor challange. - Some leaders don't seem super strong, you know? Like, they aren't the type of people everyone wants to follow. - Compensation is enough to get by, but could be better. Like I said, they are making changes to get you more money. - If you perform, you'll get promoted. But there is definitely a "cultural fit" aspect to promotions as well. So know that to get promoted, managers will definitely have to like you. If you aren't likeable, you might not even get hired so...... nevermind

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Glassdoor Response
8y
Thanks for the detailed review! I'm pumped that it seems like you've found a great home in Sales at Glassdoor. We're always working to make things better based on feedback from the team. Appreciate that you called out our culture as a big part of making Glassdoor a great place to grow your career. I agree! Also, yes the caterers have been great lately (yea!). We'll keep working on making our sales floor a place where everyone can feel comfortable and be successful. If you have anything else you like to share, come find me or send me an email. Thanks again for the feedback!
4.0
Nov 21, 2017

Awesome leadership & great team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glassdoor has an amazing CEO (Robert) who really cares for the team members and is extremely genuine in trying to create a great platform for people to use in searching for a company. I loved the collaborative environment, flexibility to own your stuff, and the challenge to be at the forefront of building great software. Thanks for the awesome experience.

Cons

I worked a lot, but this was mostly my own desire - I didn't feel micro-managed in any way, I just loved it.

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Glassdoor Response
8y
It's awesome to hear such positive feedback! We truly value our employees and really appreciate you taking the time to leave a review about your experience during your time with us. We have a lot of work to do, but it's full speed ahead! A genuine thank you for the long days you put in and everything else you brough to the table while you were here. We wish you the absolute best. Robert Hohman
3.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Glassdoor EMEA is a small team, people genuinely care about one another and about the mission of the company. We work with the best brands in the world and we've been growing rapidly which means that no two days are the same on the job, regardless of which team you sit on - it's exciting to be part of that growth. The organization is fairly flat and the executive team in the US is welcoming of feedback, and over the past few months has been communicating with more transparency with the EMEA group which has been well received - we're getting new offices in EMEA that are better aligned to the type of company Glassdoor is, and that's exciting.

Cons

There are cons that are associated with the growing pains of being a start up and they're not negatives as such but to someone coming from a larger organization those might be challenging - for example, working at Glassdoor EMEA is a demanding job and it is not your typical 9-5. It also requires that you roll up your sleeves and pitch in where help is needed, even if it's not in your direct area of expertise (that means helping with external events, organizing team events to build culture and morale, etc). If you're not prepared to do that, this is not the place for you, at least at this stage of Glassdoor's growth. Glassdoor reacts very slowly to feedback - it reacts, which is appreciated, but it often takes months (and in some cases years) of mentioning certain challenges in order for senior management in the US to take action. We are still small enough - let's not wait until things get too dire. Then there are cons that in my opinion are preventing strong talent from staying and growing and they are the real challenges of Glassdoor EMEA - there are almost no opportunities for career progression (unless, in my opinion, you are an SDR and move into a sales / account management role) and it is a topic that does not get addressed well enough, especially for a company with the mission of Glassdoor. It is a topic that many people discuss amongst themselves and there is a general feeling of not being able to progress, but that management is vague about.

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Glassdoor Response
8y
We hear you and really appreciate you taking the time to leave a review. I'm glad to hear that you are excited to be a part of our fast growing team in EMEA. As a younger company we're forced to figure some things out as we go, like offering transparent career paths. While we can't make some changes and improvements happen as fast as we would like to, we really do greatly appreciate, value, and listen to employee feedback and suggestions. We know our employees are the ones on the front line living it daily. Thanks again for your commitment, I really appreciate it. Kate Ahlering
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.