Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I was able to accomplish the most meaningful work of my career while at Glassdoor. Because Glassdoor is a relatively small company that collects a lot of data for jobs, salaries, and company reviews, there are a lot of problems to tackle, and a lot of flexibility in your approach to solving them. At the end of the day it feels pretty rewarding to know that your work can impact millions of Glassdoor users. I always felt appreciated by my managers for the work that I was doing while there as well. Glassdoor hires smart and friendly people. I really enjoyed my daily interactions with team members, and can honestly say that I learned something new from my manager or peers every week. I feel that the upper management is competent and is steering Glassdoor on a path to success. The mission of the company is noble and sincere - help people everywhere find a job they love. A lot of companies will just publish some corporate "values" or "mission statements", but I do feel Glassdoor is trying to empower people to make the best career decision they possibly can. Location - a lot of people complain that the location in Mill Valley is a negative, but if you live in the northern part of San Francisco, it can be a quick reverse commute. The office boasts serene views of Richardson Bay and Tiburon, and the free parking isn't bad either.

Cons

It's really frustrating being a Glassdoor stock/option holder right now. Glassdoor has one of the most restrictive shareholder agreements in the industry. Employees are not free to sell their shares on a private company exchange like EquityZen, nor has Glassdoor offered to buy back a portion of employees' stock (at least while I was there.) The executives claim that the reason for the restriction is so that all employees have some skin in the game, without acknowledging that it's very possible (and common) for employees to sell a portion of their shares AND have skin in the game. It's a fallacious argument, and possibly indicative of some ulterior reasoning and/or motives.

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Glassdoor Response
8y
Thank you for being part of our team and contributing quality work while you were here. I’m truly glad that you had so much success here. When it comes to our equity, we do our best to be fair, competitive and reasonable. Your comments are helpful as we assess how to address this in future.
5.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved coming in to work every day. The team are all so lovely and respectful and the work environment is great. Everyone is very driven about the Glassdoor mission and very passionate about their work. Glassdoor as an employer is super flexible and appreciates the work/life balance of their employees. You also get a lot of opportunity at Glassdoor to use your skills and develop professionally. It's still in many ways a start-up which clearly isn't for everyone but really what difference do you expect to make at the alternative, a 10k+ employees professional network company based in central London? If you want to really contribute and feel like your work makes a difference then you should work for Glassdoor. The direct management in my team was very supportive, great mentors and anything but micro-management. Generally Glassdoor doesn't really do micromanagement which also means you should know to manage yourself. Other pros are the competitive salary, great office location, nice team events, progression and autonomy. Talking for the London office, I wouldn't say the negative reviews really give an accurate idea of the work environment. There's challenges that come with any start-up but most comments do not resonate with my experience in any way. I can truly recommend Glassdoor to anyone that is looking for a meaningful job, with tons of learning opportunities, room for growth, amazing colleagues and a healthy work environment.

Cons

I had no reason whatsoever to leave on my own initiative for above reasons but the company decided to let me go due to focus shift away from most EMEA markets. Very disappointing and sad but I respect tough decisions need to be made in order to move the business forward - although in all modesty I believe this was a poor decision made by higher management as I (as well as my colleagues in the other markets) build up tons of relationships within industry and media landscape that will be hard to rebuild when focus will be shifting back to those markets. In addition to that we took on so many different tasks outside of our original jobs such as sales, marketing, pr, etc. (which I loved as never a day was the same), while getting paid for 1 which is a pretty good deal for the company I'd say. It's like spending ages on building a sand castle and then kicking it in. What monster does that, no offense. Anyway I'm all for flexible redundancy rules but perhaps in a more constructive way.

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Glassdoor Response
8y
Thank you for sharing such detailed feedback, it’s meaningful and incredibly helpful. As we look for ways to improve & change, we will certainly take your words into consideration for the future. Hope you are doing well in your next endeavor!
4.0
May 23, 2017

Anything in life worth having is worth working for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been at Glassdoor London longer than anyone else and feel that I am qualified to give a balanced opinion based on a number of different team changes and a significant amount of growth over time. I fully believe that Glassdoor is destined for greatness on a global scale and I personally enjoy working here very much. I look forward to every day, I understand and support the mission of the company, I know how I can make a difference and my goals are clear. I feel like I am well supported by my manager and wider team in the US and I also feel like the work-life balance is good. Our benefits program is slowly improving but the main benefit for me are the share options, which I value highly. The culture in London is good (in my opinion) although perhaps a work in progress. We get together and socialise pretty regularly. We always have team events in the pipeline and I enjoy everyone's company in the office. Some of us have been around for a while now and, just as with any company, others have left for various reasons. It hasn't worked out for some people, but at the end of the day, that's life. Glassdoor isn't for everyone and some people have probably had a pretty rough time and struggled, but I have thrived here. I feel appreciated by the CEO and in return I feel a strong sense of loyalty. There's no magic formula: if you like your job and you are good at it, you do well.

Cons

Let's be honest, we're not there yet, in terms of where I want Glassdoor to be in Europe nor where I thought we would be at this point in 2017. As a company, we're having to re-focus and set ourselves up for success, and I accept that. This is quite normal for a hyper-growth company. I'm not concerned about our strategy or momentum, but it doesn't mean that I'm not fed up about being temporarily restricted in terms of my scope. My hours can be quite long and there is certainly a lot of scrutiny and pressure. However, I've always felt that I can take the time I need to recharge as well as have flexible working. If you like an all-singing, all-dancing benefits scheme, everything on a plate, easy-sell corporate environment with massive salaries, then Glassdoor is not for you. If you don't mind pushing the envelope and you are resilient enough to rough it a bit on the journey, then Glassdoor could take you into a new league in terms of what you thought you could achieve and where you thought your career could go. You need to see the bigger picture and not get caught up on little things if you want to be satisfied working here. I actually like this in a way because it filters out those that can't, or are not willing, to go the distance.

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Glassdoor Response
8y
As one of our first hires in the UK, I salute you for taking on the unknown and setting us up for success in our first-ever European office. You point to a hardworking scrappy environment that I cherish and appreciate you cultivating. You also point to areas where we can get better - we’re taking in your feedback so we can continue to get better and create an all around great working environment. We want you feel successful both in the work you do and where you do the work.
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.