Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros! Number one is that there are great people working at Glassdoor not just in Dublin but beyond. Everyone is extremely friendly and helpful and will do all they can to help you achieve and succeed. While you will always be busy and it's not 9-5 (some days you come in earlier and go home later), there is always an element of fun and humour in the office. Salary, bonus and benefits are great compared to other similar roles in tech startups. The role itself is demanding and good organisation around calendar, email and phone calls is key to being successful. Training for everything is provided but you do need to be a fast learner to take it all in. If you like working in a target based environment then being an SDR at Glassdoor is the perfect job. As the company is still so new in Dublin and Europe, it has massive potential for growth and that makes it a really exciting project to be part of.

Cons

As a new project in Dublin there are still some teething problems and the office is somewhat 'scrappy' but to be honest that is to be expected. Myself and other fellow starters had delays in getting our laptops and phones sorted and this impacted on our training I felt.

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Glassdoor Response
9y
Glad that you're enjoying the experience so far. We've come a long way since we opened the office just 6 months ago. For sure, there's still a lot of "scrappiness" but as you say, that's to be expected in the early days of a new office - in fact, for some people it's part of the appeal of joining us at this stage. That and the massive growth potential you mention. I agree that we definitely feel the impact of not having on site IT - we're working on a solution and learning from issues that have happened. As for training, as we reach critical mass I expect this to get better. In the meantime, if you have any other suggestions for ways to make things better feel free to bring them to me directly.
5.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

- Collaborative culture where people manner and feedback is greatly valued - Quality of candidate screening process - not a unilateral decision; every one on the team has a say - Work/Life balance: Able to leave at a decent hour and not expect a flood of emails in the evening or over weekends - Ability to grow professionally: management cares about fostering your talent and giving you opportunities to network, test/expand your skills, increase your responsibilities - Working cross-functionally: high likelihood to work with various teams and departments, rather than being siloed - On-boarding experience: thoughtful coaching, buddy system, well-paced training materials for sales and marketing staff - Visibility and transparency: Upper management is open about their plans/goals/initiatives, and regularly shares feedback and answers questions in bi-weekly company-wide huddles - Company events/socials: Fun company happy hours, team lunches, holiday parties, great company spirit - Wellness: Free food every day and fitness classes offered, great gym - Pay and equity: competitive pay and wonderful equity package for all employees - Dog-friendly policy: such a great way to boost morale and liven up the workplace - Quality of leaders/managers: thoughtful and careful selection of our leaders pays off, each executive team leader is respectable, highly motivating and effective at moving the organization forward - Great internship program and community involvement (e.g. Gratitude Lunch and Engineering After School program)

Cons

- Reign in your egos, middle-management: Despite everyone having equity in the company and boasting the "people first" motto, many middle-management leaders/directors posses and exhibit some serious egos. Rather than being collaborative, they have a tendency to shut down ideas, speak dismissively. - Exec managements limited understanding of B2B sales/marketing: As a marketing team member, it feels as though we are constantly fighting a battle to prove our worth and justify our spend. While, yes, marketing is responsible to generating pipe/bookings, there are countless other impacts that are immeasurable. - Not enough engineering support for marketing: Making a minor update to a website should not take over a month. Need to be able to advantageously explore digital marketing opportunities without waiting months for the next open sprint. - Avoiding personnel issues: We promote being a culture that is humble and not arrogant, respectful and not mean, but there are some employees who receive multiple warnings about being rude, dismissive, arrogant and mean, but still remain employed and/or just get shifted to another role. I'm not sure if skating around the issue is the best way to foster these values. - Too many presentations - QBR, Monthly Reviews, "How Marketing Works" impromptu decks - the list goes on. - Lack of or always-shifting product roadmap - Chasing a moving target - Delayed forecasts and sales models creates inefficiencies, unnecessary worry/concern

1.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is a company that everyone knows and respects for its consumer facing materials. Every recruiter will see Glassdoor on your resume and know what you worked on, making 'GD' a good stepping stone. The PR team is world class. Glassdoor also allows for a good work life balance (given you are exempt status...), and people for sure take advantage of it.

Cons

The culture is shot, the company is no where near being profitable, and the cash burn rate isn't getting better. Theres no fun and inspiring management, no company cohesiveness, and there is absolutely no shared goals. This company has been torn to shreds by sales culture and has a 'work hard burn out and sell sell sell' feel. Everyone is in panic mode trying to prove how valuable and important their work is to the flawed business model. This rushed culture makes everyone produce work that they're not proud of, and it shows. Things are shipped broken, just so management can say "hey we did this, just like I said! Now give me more stock and a raise." If you're a manager that wants to build a team and do awesome things, prepare to get over ruled by "this is the way its alway been done." If you're an engineer looking to make something you're proud of, prepare to spend half a day coding and a week explaining why you coded it that way. Lastly - compensation. Don't expect to get any substantial units from Glassdoor. They're just not there for you to take. Plus, the ones you have wont make you any money (there was even a quarter where strike price went down). Plus half of the company got taken off exempt status, thus striping them of freedoms that are core to Glassdoor's culture.

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Glassdoor Response
10y
I read every review that comes through and respond to many of them as do other leaders. And, every once in a while there is one that leaves me unsure how to respond. This falls into the latter category. It's always disappointing to hear that an employee has a bad experience. I am sorry you left feeling this way and the experiences that contributed to it. While I don't think this is the norm, there are clearly some basic things that we should have done better for you. The reason I struggle a little with how to respond is that a key "Pro" that you cite is great work/life balance, but much of the "Cons" listed describe a frantic pace. I'm not going to be able to solve this here for you. I'm always happy to answer questions 1:1 or with a larger group. That's why we do company meetings every other week. It's important to me to be able to address things head on, dispel rumors right away, and try to understand what's working and what's not. I appreciate you taking time to share your feedback. I wish you luck and, per your comment, truly hope having Glassdoor on your resume will be a good stepping stone to find a job and company you love.
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.