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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Mar 12, 2016

      In at the Ground Level as an SDR in the EMEA office.

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's so exciting to be part of Glassdoor at this early-stage. We literally had to "build our own desks" when we arrived as the first 10 people in the Dublin office. This phrase is central to Glassdoor's culture, signifying the GRIT and self-motivation you need to succeed at this stage of our growth as a company. SDR's, AE's and AM's all work in the same room so there is loads of collaboration and craic in the office. I learn something new every day; ranging from different sales techniques, ways to organise my day and how best to maximise my hours in work. I also laugh every day which I think is really important. There's a lovely mix of personalities in the office and we work well together. As an SDR we learn everything about our sales process from the ground up and get a huge insight into the business - my previous experience was not in a tech environment so this is so valuable to me. We got stock options when joining the company which really makes me feel like I have a real investment in our success. It's great to know every deal that I help create contributes to the value of Glassdoor, which will benefit me and my colleagues in the future. We're looking to hire 100 people in the next 18 months so there is huge potential for growth here within the company. I'm already helping in the interview process with potential hires and I feel like my opinion is heard in the office. I'm really excited for things to come. There are no structure work hours and unlimited holidays which is fantastic. Even though this does generally fall into a 9-5 work day, it means that if you need to go to the bank or the dentist or take a day, there is no issue. It feels like we're being treated as adults - this is of course all dependent on performing well in relation to your targets - like any sales environment. Exciting times!

      Cons

      As SDR's we didn't get to go to San Fran for our yearly sales kick-off and training. This was disappointing because we feel like we missed out on a great opportunity to learn more about our company's culture and values. It's great motivation to get promoted to an AE or AM and go over for more training but it still felt like we weren't as valued as other employees who went over for training. We don't get all the perks of other tech companies in Dublin like free food, free gym or employer pension contributions. That's to be expected at our early stage and I'm sure that will all happen in the future. It's something to be aware of if you're coming from somewhere where everything is looked after for you. This office is scrappy and proud to be, it can be tough at times but that's what you're signing up for. We don't have employer contribution to pensions yet and have requested our phone expenses form (worth €40 a month) a few times but no word back from HR yet. I'm sure this is all part of the growing pains in such a fast-growing Company but it can still feel frustrating. Glassdoor's brand is still growing in the UK so a lot of our sales work is educating companies on the importance of getting engaged on their Glassdoor page. Again, this is expected to be the case in a growing company and it makes passing on good appointments to AE's even more satisfying.

      avatar
      Glassdoor Response
      10y
      Great to hear that you're enjoying the role so far - agree that we are at the start of an exciting journey as our Dublin office grows and evolves. I love the quality of the team that we've assembled so far and I'm sure that we are going to enjoy great success in the months and years to come. You're right that we are very much at the start-up end of the spectrum in Dublin. That does have its pros and cons. On the positive side, you have an opportunity to make a real impact, help define and build our culture and have your voice heard clearly by everyone in the team, me included. On the cons side, you're right that we're still building our systems and processes - and indeed desks in your case! We won't always have the same perks and benefits that folks in other offices have - that's because we're trying to find the perks that make sense in each office. It doesn't make sense to provide lunches when we're in such a central location surrounded by good, healthy (or not) lunch options - but since everyone comes in by public transport, drinks after work to celebrate our successes are much more practical than in California. Having said that, with Aisling's arrival to lead HR we are going to be looking holistically at our benefits offer to see where there are opportunities to improve - so watch this space. In the meantime, enjoy the ride. As you point out, when we've grown to 100 people in Dublin these are the "good old days" you'll be reminiscing about. It's a special time and you're one of the few that will be able to say "I was there". Diarmuid
      5.0
      Mar 8, 2016

      Building a Better Workplace by Example

      Senior web developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People care. People believe in the vision, and they believe in their peers, and go to lengths to show both of these to be true. This applies to interns and execs equally; drop by Robert's office to see how true it is for yourself. The culture reinforces itself when you see how hard people work to build something awesome, it's really inspirational. Flexible schedules. You're adults; if you can accomplish your work, you manage your own time (normal caveats apply, of course -- physical presence is still important, and there are only so many meeting times that will work for most people). Sweet perks - Free catered lunches, on-site gym, free bootcamp/Crossfit classes (yoga will be returning as well), some health/exercise related partner discounts, ping-pong, arcade games, beer on tap. Making a difference. Working here gives you an opportunity to positively affect people's lives across the workforce. Even better, it's universally applicable. Is there something that annoys you about work in general that you don't think needs to be that way? Here's a great place to start trying to work on that. Good brand. People commonly not only recognize but actually like the company, which gives super positive vibes. (Obligatory shout out to the awesome PR team!)

      Cons

      The first 2 aren't really hard "cons" as much as reminders that this is a bustling tech company, not a haven of freeloaders enjoying overcompensation and perks: 1) Things move very fast, and change is constant. Employees must be able to keep up. 2) Crunch time is no joke. Engineers might see long hours on a per-project basis, and salesmembers see it with the seasonal business. Other departments likely have similar waxes. I questioned whether the finance team ever left the office for months (during times I was working 11-12 hour days, no less). Bureaucracy is growing. As the company grows, so come more layers that slow everything down. This is exacerbated by new hires higher up on the food chain since they need to ramp on more things. Zero-to-market time on products has taken a hit. MVP delusions. Many products are initially built as lightweight as possible, or the "Minimum Viable Product" with the intention of filling out later, but... never quite get filled out. This mindset hurts engineering as much as it hurts the product by encouraging hacky, non-reusable code. A bit behind the tech curve. The product brainiacs (I don't mean that in a bad way; they're just smart) drive their roadmaps with gusto, leaving less time for engineering innovation and infrastructure. There have been some internal drives to address this, but there has been little penetration.

      5.0
      Mar 8, 2016

      Two years in, still loving every day

      Senior pr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely love this company and can honestly say that I am as driven to succeed and passionate about the mission as the day I started. I have experienced huge change in two years which has been a real thrill, yet I feel like I am only just getting started. The camaraderie is great and the people I work with are real friends. In London we are a small team and we look out for each other. I really appreciate the opportunity that I have been given and my favourite part of the job is that we are breaking new ground in Europe. The senior management team are fantastic and I have a lot of respect for them. I believe we will be very successful and we are going in the right direction.

      Cons

      The hours are often quite long since we always have a lot to do and we have to conduct a lot of conference calls with the US near the end of our working day. The salary and bonus are good but the benefits are not yet up to scratch. There's a lot of pressure, which might not suit everyone but I don't mind it. There has been huge growth and a lot of new senior hires recently so it does feel like we have lost some of the early start-up vibe at HQ. In Europe we are still scrappy though. Overall, the cons are really minor.

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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.