Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Incredibly intelligent and successful leadership. We're disrupting the market We're the talk of the industry Most people "get it" and those who don't typically don't need much convincing/explanation. We're not your typical one dimensional recruitment/HR company - i saw that from day 1 of training! Fast paced, hyper growth and true startup feel in London. Your work and effort doesn't go unnoticed and has an immediate impact. Surrounded by smart people The future, what we will accomplish is incredibly exciting and i'm excited to be a key part of our global growth.

Cons

The London office isn't quite as cool as HQ and we don't have the perks they have. We have to deal with miserable weather and even more miserable faces on the tube commuting to the office everyday. Added to that, we don't have free catered lunches, onsite gym, unlimited PTO, dogs at work, video games in the office, a nap room, kayaking at the office or an amazing view out the window!! ..In all seriousness this will change over time and we're currently in a trendy part of London but it's not quite Sausalito. For some reason the business simply wont take me seriously when i ask to be relocated to head office!! UK Benefits are lacking somewhat but I know that's a matter of time before we're on a par with the US.

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Glassdoor Response
11y
Thank you for the really thoughtful review. The London office, as you point out, is new and we are working to make it as great as our Sausalito office. You and everyone else in that office are a huge part of that!
4.0
Apr 25, 2015
Recommend
CEO approval
Business Outlook

Pros

- Strong vision which is unique, special and passionately communicated by the CEO nearly everyday - Fantastic office location, working environments, benefits and perks (lunch, gym, beer on tap, ...). Employees are really well looked after. - Lucky to have coaching and mentorship from both Mariah in HR and Jim Mitchell. These two people really get people, feedback and how to build/scale a culture. - Company is going thru significant growth and beating all goals (we can still do better!). We're disrupting a BIG recruiting market and every day feels like we're moving closer towards owning the market and our competition. - Lots of love and goodwill from customers and the market in general, people really want Glassdoor to succeed and bring a fresh dynamic to the market. - Incredibly smart leadership team that makes decisions based on data and metrics vs. emotion. This can be a double edged sword because of the detail and depth of analysis but its the right thing to do for the business. - Lack of egos and this starts with the CEO. I've seen egos destroy company culture in previous companies but at Glassdoor everyone is down to earth, approachable, humble and pretty passionate about doing the right thing. - Flexible working hours. I wouldn't say amazing work/life balance but Glassdoor does let employees work and play when they need to. If the work gets done employees have freedom to leave early, take PTO and be flexible in when they work. - I love the young hustling scrappy culture across the company. Its great to see this across all teams who clearly want to make a difference.

Cons

- The relationship between B2C and B2B feels like its drifting apart and becoming ever-more silo'd. Doesn't feel like we have common goals which align and unite the two sides of the business so that we're both successful. You can't have one without the other and both need to appreciate that so that we work together to make everyone successful. - Making a startup successful is not easy, most don't make it. The only constant in a startup is change and quickly figuring out what works and what doesn't so you can improve. I feel this needs to be better communicated as there is often lots of unnecessary complaints and moaning about change. Our company is founded on transparency and feedback, everyone should learn to give and receive it in a constructive way so that we move forward together and avoid the toxic passive aggressive comments. - Car Park shouldn't be empty at 4:45pm on a Thursday evening. Not quite sure what is going on. I'm all for work/life balance but this is a startup environment where everything counts. We can't have certain teams working flat out and grafting with others leaving early, it just doesn't feel right. Signing up for a startup is about making an impact, working hard and achieving things that the competition couldn't dream about achieving.

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Glassdoor Response
11y
Thank you for your very thoughtful and honest review. I agree that keeping our culture awesome is a goal worth spending lots of time and attention on. The leadership team has been working on a new, richer expression of our values and our culture. We will be sharing this in the next month. We hear your concerns about B2B and B2C not always being completely aligned. We have taken some steps recently to change this dynamic. One of the big changes was bringing B2B and B2C marketing together under our CMO. This should help facilitate a spirit of cooperation across all of marketing which will filter into sales. Please continue to let us know how we are doing. Please continue to post reviews and also, please come chat with me. I always love it when employees come and give me direct feedback. Thanks, Mariah, VP People
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.