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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jul 22, 2020

      Big Changes Ahead

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Glassdoor have always been the reason I've stayed so long. I have been on a few great teams at Glassdoor and each one has been filled with encouraging, smart, and supportive people. Great benefits, unlimited PTO, new computers and IT has been incredibly accommodating by providing anything needed to make the transition to WFH as smooth as possible. I am excited to hear the new focus will be around Salary Transparency, for a company that is built around transparency this has not always been the case. After I shared my salary with a member of my team, my manager asked me not to do this in the future. I am glad GD is starting to practice what we preach by embracing salary transparency.

      Cons

      Over the last 6 months, there has been a ton of uncertainty, with the massive layoffs and the future partnership with indeed it feels as if we have just molded to whatever indeed needs. We have switched our strategy three times in the last year and it is hard to understand what our goal as a company is long term. I am not confident that there will be a need for the Glassdoor GTM teams once we officially start partnering with Indeed and anticipate layoffs. Only time will tell.

      5.0
      Aug 8, 2017

      Exciting Times, Great People

      People team
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 years later and I still feel so lucky to work here! My HR (People) leadership team supports me and constantly pushes me to grow. My goals and the goals of my teammates are clear, and we are encouraged to help each other and teach each other along the way. My opportunities feel endless here, there is always something new and exciting to work on around the corner. The benefits are extremely generous: free healthcare for employees, catered lunch every day, an onsite gym and locker rooms, Chariot to take you over the Golden Gate Bridge, and the best view of the Bay right outside your desk window.

      Cons

      The only constant here is change. If you can't roll with the punches and adapt to new processes, leadership, opportunities or whatever it may be, you might not enjoy the environment here. With that said, these changes teach us to be resilient and adaptable - both invaluable traits to learn in the workplace.

      avatar
      Glassdoor Response
      8y
      Thanks for this excellent review and for your continued work here at Glassdoor. Our people team works tirelessly to make sure everyone has the best experience here and I’m glad that’s ringing true for this team itself. Keep up the good work and don’t be shy about feedback. As you know, my door is always open.
      4.0
      Jun 13, 2017

      Amazing Learning Experience - Vision/Leadership still unclear

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people!! You will see time and time again that the people that work for this company are absolutely amazing. The office location can sometimes have you stranded due to flooding but almost always it is sunnier than the city. Lunch every day was delicious and it was also helpful to have the gym to workout whenever you wanted.

      Cons

      The Company I feel like Glassdoor hasn't quite defined what they want to do yet. Do they want to focus on branding? Do they want to focus on Jobs? Do they want to focus on Salaries/Data? When I was there I wasn't quite sure what the play was, and I think the company is currently struggling with the same questions. How the product is sold also poses as a risk for the company. Sales people have to sell the vision of Glassdoor using mashed up ROIs in order to get Marketing/HR/Recruiting to invest. I think this is why the sales/cs team is such a large portion of the company (about 1/3 last time I was there) and I think there needs to be some creative thinking as I don't see the large proportion of sales as scalable. Leadership I think Sales Leadership is lacking. Glassdoor is not ready to become a public company if the leaders of the sales org cannot carry a number they signed off on. Leadership consistently "signs off" on decisions and then doubles back on this and says they never signed off or were pressured to do so, you will hear every excuse in the book instead of them owning it. This type of leadership unfortunately has percolated to the bottom, where now Sales Reps and Sales Managers think it is okay to do this when they aren't hitting their numbers as well, this is why quotas changed 5+ times during my time there. The culture has turned into the blame game versus grit. Let's be honest, at most Saas companies in the bay area 30-40% of the sales org hits their quotas. HR/Promotion Cycle Glassdoor has a tight budget, don't expect to get promoted even if recruiting tells you that during your calls with them. I had 3 managers during my time and unfortunately this meant I didn't have anyone fighting to get me the salary I deserved. Don't expect anything to be given to you even if you do amazing work.

      avatar
      Glassdoor Response
      8y
      Thanks for providing this review - this kind of feedback helps us to continually improve. Glassdoor is now 9 years old and with that age comes more complexity to our business. I share this as we want to invest in many areas as it helps make our company unique and valuable. For example, we are not just a job site. Glassdoor offers something special which is jobs plus first hand insights into what it’s like to work at particular job and company. If we’re going to change the employment landscape for the better, we have work to do on all fronts to support this. I do realize, however that having focus is key to feeling successful. We’ve made great strides this year to share with every employee our strategic vision and how we intend to achieve it. If any employee ever feels off from what we’re trying to do, I hope you or anyone on the team will stop me to recalibrate. I’m sorry to see you go, but I’m glad to read that the learning experience was helpful and you’ve landed somewhere that’s making you happy.
      Viewing 115 - 117 of 1,113 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.