Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Feb 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great sales culture. Lots of autonomy and flexibility to get the sale done. Reps are very relationship/consultative selling focused. It’s competitive but also collaborative. Not a lot of slime. Sales managers are willing to help when you need it but also don’t babysit you. The sales culture is what keeps a lot of the sales reps here. You have the opportunity to win big. Because I touch base on Maternity leave below, I will point out there was recently additional fertility coverage added to our benefits that was a great step in the right direction. While our Paternity leave could be longer, it’s competitive and the flexibility with timing is a nice bonus. Many companies don’t offer that flexibility.

Cons

Maternity Leave: I am writing this review specifically to draw attention to our maternity leave policy in the US. We spend an enormous amount of time and internal resources striving to be an inclusive/progressive company, stressing that we will lead the way in multiple capacities, however the bar we set for our own maternity leave is the bare minimum for local laws. I would go into detail as to why this leave policy is detrimental to the women in our US organization, but I have faith that any glassdoor leader reading this would understand why this hurts a women's professional career and personal life. So with this, I ask you to do something about it. Chat with the women of this company and discuss a better policy. Increase the length to be competitive in our industry, add in a transition plan that allows mother's to slowly come back, build a network of mentors to help support new mother's. Ensure we have proper coverage while individuals are out. Built it into our organization. It is no secret women have struggled coming back, and some have recently decided not to come back. We can not pretend to be a forward thinking company with a bare minimum plan. I don’t think this is an unreasonable ask. Our colleagues in other countries have a more robust policy simply because their laws requires it. Is that our bar? Maternity leave is something that isn’t openly talked about because our women do not want to seem non-career focused, weak, or proposing something that’s self serving. Maternity leave is not a vacation. I am asking Glassdoor to do better. Lead the way. We are approaching a new fiscal year, dust off the policy and help the women of Glassdoor. I also encourage other women to speak up who are frustrated by this policy. I can’t believe I have to resort to an anonymous review. Quota Creation: How rep quotas are created and the metric we use to track revenue creates a false narrative of success and is fundamentally broken. It can be really frustrating as a rep. The plan resets each quarter and disproportionally rewards reps for selling short term display. Bringing on new customers, retaining clients, and growth on renewals doesn't move the needle. The leader board is a reflection of who has accounts that purchase display (not a dig on them, good for them). The most frustrating part about this is that I'm pretty sure SOPs keeps doing this because we don't have the time or resources to put together a better methodology. It's detrimental to our long term success as a company and (silently) effects things like product adoption and client retention. Dumpster Fire on the Front Lines: Reps are spending an enormous amount of time trying to navigate finance / contracts / data / CMPP launch etc. with the new partnership. Customers are feeling this pain too. It doesn’t feel like there is a real strategy in place and the admin side of the job has taken over to become where we’re spending most of our time. Reps are leaving because of this and then them leaving make it even worse. Sales leadership keeps praising revenue in all hands meetings but we are crumbling here on the front lines. We are drowning.

2.0
Dec 14, 2020

Stay away from sales

Recommend
CEO approval
Business Outlook

Pros

Glassdoor hires good people, has a flexible working environment and has a good mission

Cons

1. Little autonomy. Ever since the “partnership” with Indeed, we have lost all autonomy in our book of business. 2. Zero transparency or executive level support. The entire executive team seems to have zero idea what is happening in the go-to-market org 3. Continuous roadblocks to success. You’re not setting your sales reps up for success and you’re seeing people leave because they realize the workload is not sustainable. 4. Lack of diversity. I am the only POC on my team and one of the few in the entire sales org 5. Measurement. If you expect your reps to perform, give them quotas on time and transparency into how they are built 6. Collaboration. Properly define the roles and responsibilities between AMs/CSMs and the Indeed counterparts. It’s provides chaos internally and a poor client experience externally

2.0
Aug 26, 2020

Frosted Glassdoor

Recommend
CEO approval
Business Outlook

Pros

401K Match, Work from home, culture

Cons

Management was not transparent, lack of company direction

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Glassdoor Response
5y
Thanks for taking the time to leave us a review. We’re pleased to hear that our team’s pivot from office to remote work during the early stages of the COVID-19 pandemic was seamless for you. Your feedback mentions concerns surrounding transparency. With our recently announced initiative to pursue radical transparency in the workplace, our teams have implemented plans to address concerns similar to yours within our employee population. By publishing data such as pay ranges, employee feedback, company performance, and more, we hope to empower our people more than ever. Thanks again for your feedback.
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.