Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Glassdoor EMEA is a small team, people genuinely care about one another and about the mission of the company. We work with the best brands in the world and we've been growing rapidly which means that no two days are the same on the job, regardless of which team you sit on - it's exciting to be part of that growth. The organization is fairly flat and the executive team in the US is welcoming of feedback, and over the past few months has been communicating with more transparency with the EMEA group which has been well received - we're getting new offices in EMEA that are better aligned to the type of company Glassdoor is, and that's exciting.

Cons

There are cons that are associated with the growing pains of being a start up and they're not negatives as such but to someone coming from a larger organization those might be challenging - for example, working at Glassdoor EMEA is a demanding job and it is not your typical 9-5. It also requires that you roll up your sleeves and pitch in where help is needed, even if it's not in your direct area of expertise (that means helping with external events, organizing team events to build culture and morale, etc). If you're not prepared to do that, this is not the place for you, at least at this stage of Glassdoor's growth. Glassdoor reacts very slowly to feedback - it reacts, which is appreciated, but it often takes months (and in some cases years) of mentioning certain challenges in order for senior management in the US to take action. We are still small enough - let's not wait until things get too dire. Then there are cons that in my opinion are preventing strong talent from staying and growing and they are the real challenges of Glassdoor EMEA - there are almost no opportunities for career progression (unless, in my opinion, you are an SDR and move into a sales / account management role) and it is a topic that does not get addressed well enough, especially for a company with the mission of Glassdoor. It is a topic that many people discuss amongst themselves and there is a general feeling of not being able to progress, but that management is vague about.

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Glassdoor Response
8y
We hear you and really appreciate you taking the time to leave a review. I'm glad to hear that you are excited to be a part of our fast growing team in EMEA. As a younger company we're forced to figure some things out as we go, like offering transparent career paths. While we can't make some changes and improvements happen as fast as we would like to, we really do greatly appreciate, value, and listen to employee feedback and suggestions. We know our employees are the ones on the front line living it daily. Thanks again for your commitment, I really appreciate it. Kate Ahlering
3.0
Aug 4, 2017

Not a place for middle managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are pushed to bring your A game to work every day. I worked at Glassdoor for 2 years and in those two years I learned more than I did in other companies. They invest in their employees in different ways including training, time off, free food, gym etc.

Cons

I have mixed feelings about Glassdoor. This is not a place if you are in middle management and want to have vertical growth. Your chances are extremely low regardless of how you perform. You are pressured from the top to do more and at the same time from your junior staff who are mostly millennials and we all know how challenging they can be. On the other hand, if you want to learn and grow your skills, both functionally and personally, then this could be a great place to work for a few years.

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Glassdoor Response
8y
I appreciate your honest assessment of our career growth opportunities. This is something we’ve taken seriously this year and have since rolled out training programs to make sure everyone is aware of all the opportunities to further their careers here at Glassdoor. I’m sorry we didn’t have this formalized yet while you were part of our team. Wishing you all the best in your new job.
5.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is the best place I’ve worked at, and I’m honored to work for a product that seems universally loved, by friends or strangers on the street. We mean it when we say integrity is a core value. For example, we have one consistent standard to how we approve or reject reviews, regardless of whether an employer is a client or not. Internally, through EQ training and leadership culture, we emphasize open communication and feedback. There are many smart people in the tech industry, but the people here are also generally the most caring co-workers I’ve had, and I think it’s related to our product and mission. Also, I love working with the data science team, and hope that we will remain friends beyond our time at Glassdoor. I’m a big fan of the CEO’s decision to focus more this year, and I’m optimistic about the strategy. I also like the recent attention to listening to and understanding our users. In the past it had felt like users were mainly traffic numbers. Work-life balance is respected. We have options for work from home and flexible hours. Some people work nights and weekends, but often this is self-driven. We still have much upside to incorporating data science into more of our product, especially since we have so much data to work with.

Cons

There have been several re-orgs in the Data Science & Analytics teams - the most recent one splits us into Decision Science and Machine Learning groups. Re-orgs are probably common for a growing company our small size, but it takes some adjustment, e.g. how our career paths here change with them. Though he will still work with us, the VP of Data Science is leaving data science to lead product and strategy here. This is a big win for the company, but a loss for our team. He has been a big force in mentoring and inspiration, working closely with us from whiteboarding ideas and formulas to providing feedback on even our detailed work. Some departments are more title inflated and heirarchical, and information can be lost in communication across layers or across teams, causing people working on the ground to hear about them late and feel like they have little say. We are in the early stages of using big data processing technology in data science, and still figuring this out.

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Glassdoor Response
9y
I am glad to hear that that you feel rewarded to work at Glassdoor. Our culture and mission is what makes it special for me too, and I am so happy to hear that you have built life-long relationships within the Data Science team. I hear you on the most recent re-org. I know it can be distracting in the short term, but it sets us up perfectly to make an outsized impact on the company. In my new Product role; I'll drive to make Machine Learning more integral to Product. This is going to require lots of rapid and deep innovation on ML, which the new org structure will allow for. Personally, I see myself working as closely with Data Science as ever before. Look, data is core to Glassdoor, and I will absolutely continue to mentor, guide and help develop the team. -Vikas
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.