Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros! Number one is that there are great people working at Glassdoor not just in Dublin but beyond. Everyone is extremely friendly and helpful and will do all they can to help you achieve and succeed. While you will always be busy and it's not 9-5 (some days you come in earlier and go home later), there is always an element of fun and humour in the office. Salary, bonus and benefits are great compared to other similar roles in tech startups. The role itself is demanding and good organisation around calendar, email and phone calls is key to being successful. Training for everything is provided but you do need to be a fast learner to take it all in. If you like working in a target based environment then being an SDR at Glassdoor is the perfect job. As the company is still so new in Dublin and Europe, it has massive potential for growth and that makes it a really exciting project to be part of.

Cons

As a new project in Dublin there are still some teething problems and the office is somewhat 'scrappy' but to be honest that is to be expected. Myself and other fellow starters had delays in getting our laptops and phones sorted and this impacted on our training I felt.

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Glassdoor Response
9y
Glad that you're enjoying the experience so far. We've come a long way since we opened the office just 6 months ago. For sure, there's still a lot of "scrappiness" but as you say, that's to be expected in the early days of a new office - in fact, for some people it's part of the appeal of joining us at this stage. That and the massive growth potential you mention. I agree that we definitely feel the impact of not having on site IT - we're working on a solution and learning from issues that have happened. As for training, as we reach critical mass I expect this to get better. In the meantime, if you have any other suggestions for ways to make things better feel free to bring them to me directly.
4.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall, the SDR role has been a wonderful experience. I came into this job with a wide variety of experiences from college, and a bit of sales knowledge, but am leaving with a much better understanding of the talent space and sales. Favorite part: The team and individuals themselves. Every single person that is on the SDR team fits in with the culture, both in work ethic and personality. I have a relationship with each one of my teammates that allows for new insights, perspectives, and multiple ways to think about our prospects/tactics to make our numbers. I always feel supported, and that I can ask any of my teammates for help. Work life balance has become a lot better, and the unlimited PTO is a main reason why I would love to stay with this company for a while. The work itself: It definitely can be a grind. I think its pretty hard for any sales development role not to be. But managers are getting better at creating games, and rewarding high call/email volume. Development: A bit of a struggle towards the end. We do trainings every Tuesday, and when I started a year ago, I thought they were pretty spot on. I think the growth of the team has prevented this area of personal development as a lot of these trainings have been a bit basic and repetitive. Since a lot of individuals in the SDR role are newly out of college, I think it would have been helpful to use these trainings to discuss different roles in and out of the sales department, professional development skills (articles/sales blogs), or even hear from other managers and leaders within the company. Learning about Sandler practices, sales tactics and news about whats happening in other industries that could help us prospect smarter.

Cons

What to take away: With a lot of new hires came a definite change in team camaraderie and culture. Doubling in team size meant new managers, trainings changing, and more individual tasks. It can be easy to show up, do work and check out, which I know isn’t Glassdoor’s culture, but making sure to do team bonding activities as an SDR group regularly may be helpful to keep morale high in a repetitive role. Promotion timelines were not originally set when I joined and individuals have been promoted between 9 and 14 months, which is a pretty wide gap. Good news is that procedures like quota, qualification, and promotion guidelines (if anything happens when you are hitting above your number consistently) are becoming more solidified/clearer expectations.

4.0
Dec 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Product is amazing. Young culture with encouragement to innovate and succeed. Helping people and companies understand the value of reviews.

Cons

Salary is much lower than national average. Not much interaction with other departments. Location not ideal with flooding sometimes and isolation from other companies.

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Glassdoor Response
10y
Thank you for leaving your review of experience on the Glassdoor SDR team. I'm very happy to read that you feel the encouragement to innovate and succeed and that you're excited about the product. In the time that I've been here the product and culture has changed tremendously and always for the better. As you mentioned in your advice section, we definitely need to build on our community as we grow. Back when we were just 50 people we had a similar community feel so hearing that you want this to continue, given that we've grown so much, makes me hopeful. You mention a few things in your cons and I'll try to address them briefly here. First, yes there have been occasional flooding of the entrance to the parking lot of our Mill Valley office. However for all the readers here, I want to clarify that our building is not flooding at all! We are safe and dry. During one period a year, we are sometimes effected by what is called a "king tide" which, combined with rain, sometimes means that during high tide we are temporarily unable to exit the parking lot. Our facilities department has taken steps like setting up tide cameras and alerts to limit the impact on our daily work. One of the benefits though of working so close to the water is that we can have 1:1s while walking around beautiful Mill Valley. As far as your mention about the salary, I imagine that you are referring to the base compensation as opposed to overall compensation, which includes a variable bonus based on achievement to goal. We strive here to set very realistic expectations of compensation for the SDRs who join our team. Part of this transparency starts by setting realistic targets and accelerators that incentivize SDRs to overachieve. So I would say that we are competitive in a very transparent way. We’ve had many SDRs join our team with other offers in hand because they saw growth opportunity here, a learning-based and collaborative sales culture, and a saw the very real possibility to hit and exceed their compensation targets. Now with that said, quota is not easy, and it never should be. Our quota is realistic, challenging and rewarding. In my experience nothing easy ever caused me to grow. I know that SDRs can say that at Glassdoor they've overcome challenges they never knew they could and are a better salesperson because of it. Ok, now my response is getting far longer than I had intended it but I’ll end it with a sincere thank you for the review and for sharing both the positive and constructive. We’re always striving to make this a better place and create an environment where we’re all better together. Thank you, Eric Associate Director Sales Development
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.