Global Blue reviews

3.7

68% would recommend to a friend

(261 total reviews)
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Jacques Stern

80% approve of CEO

63% positive business outlook

Global Blue has an employee rating of 3.7 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Blue employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

261 reviews
4.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

- Leading company in the world for TAX FREE SHOPPING solutions - Ongoing diversification strategy around retailers activities - Very International and multicultural company - Reward culture both for individual and team successes - Good balance between PRO and PERSO

Cons

Internal promotion and evolution is not always easy Admin and sales process are getting more and more time consuming each year

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Global Blue Response
2y
We deeply value your insights into your experience at Global Blue. It's truly inspiring to hear your perspective as a sales representative, finding our company innovative and dynamic. Your appreciation for our leading position in TAX FREE SHOPPING solutions and our ongoing diversification strategy in retail is heartening. Our international and multicultural environment is something we take great pride in, and it's gratifying to know it enriches your experience. Moreover, we're thrilled that you recognize our commitment to a rewarding culture that celebrates individual and team achievements while maintaining a healthy work-life balance. We continuously strive to refine our processes for efficiency and effectiveness and understand the importance of internal career growth opportunities. Over the past five years, we've facilitated 540 promotions within our global workforce of 2,100 employees, but we're always seeking ways to improve. Your advice to management is invaluable, and we're dedicated to ensuring Global Blue remains an exceptional workplace, offering seamless and appealing experiences for all team members. Thank you once again for your feedback. We eagerly anticipate continuing our journey of success together.
4.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Team members are friendly, approachable and helpful Freedom and autonomy to deliver clear KPIs

Cons

Need to increase the talent pool to bring the company to the next level

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Global Blue Response
2y
Thank you ever so much for taking the time to share your invaluable insights about your journey here at Global Blue! Your appreciation for the remarkable individuals who contribute to our company's success and the positive camaraderie they bring warms our hearts. We're truly elated to learn that you've found both freedom and autonomy in delivering clear KPIs, as it underscores our belief in empowering our team members to flourish in their respective roles. Your feedback about expanding our talent pool resonates deeply with us, as we recognize the pivotal role of a strong workforce in propelling our company forward. Please know that we are actively engaged in efforts to attract and retain top-tier talent to propel Global Blue to even greater heights. Your perspective holds immense value as we remain dedicated to our journey of perpetual enhancement and expansion. We extend our heartfelt gratitude for your unwavering dedication over the past 8-10 years and for playing such an integral role in our team's success.
4.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

International Environment Smart Working Really Focused on Employees working conditions Acting in a challenging and dynamic Business

Cons

Good Compensation but a bit lower than average Training system could be better

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Global Blue Response
2y
Thank you for sharing your positive experience at Global Blue! We're delighted to hear that you appreciate our international environment, commitment to smart working practices, and dedication to improving employee working conditions. It's encouraging to know that you find our business challenging and dynamic. Regarding your feedback on compensation, we strive to offer competitive remuneration packages and will take your comments into consideration for future reviews. Additionally, we recognize the importance of continuous learning and development and are committed to enhancing our training system to better support our employees. Your input is invaluable to us as we strive to create a supportive and rewarding work environment for all our team members. Thank you for being a part of the Global Blue community, and we look forward to continuing to grow together. Best regards
Viewing 67 - 69 of 261 Reviews

Glassdoor has 374 Global Blue reviews submitted anonymously by Global Blue employees. Read employee reviews and ratings on Glassdoor to decide if Global Blue is right for you.