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      Global Blue

      Engaged Employer

      Global Blue reviews

      3.7

      68% would recommend to a friend

      (261 total reviews)
      avatar

      Jacques Stern

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.5

      Senior management

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      Global Blue has an employee rating of 3.7 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Blue employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      261 reviews
      4.0
      Feb 14, 2024

      Solid leadership, collaborative and creative spirit

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunity to work with highly skilled people from all around the world. - Solid leadership that succeeded in guiding the company through the existential threat from the pandemic - Significant growth possibilities - Collaborative spirit - Appreciation of creativity - Market leader with strong client relationships - Customer orientation - Agile working method (possibilities for flexibility in terms of working location and hours)

      Cons

      - Relatively flat hierarchy meaning career development can be more complex / slow - Mixture of up-to-date and outdated technology - Somewhat vulnerable to external macro-economic factors (but has demonstrated remarkable resilience and adaptability)

      avatar
      Global Blue Response
      2y
      Dear colleague, Thank you for taking the time to share your detailed feedback about your experience working at Global Blue. We greatly appreciate your perspective as a longstanding member of our team. We're delighted to hear that you recognize our solid leadership, collaborative spirit, and the opportunities for creativity that we foster within our organization. It's truly rewarding to know that our efforts to guide the company through challenges, particularly during the pandemic, have been noticed and valued by our employees. Your insights into both the strengths and areas for improvement are invaluable to us. We will take your advice to heart and strive to increase the pace of innovation, resource our teams effectively for anticipated growth, and maintain a vigilant approach to monitoring key systems and functions. Once again, thank you for your dedication and commitment to Global Blue. Best regards
      5.0
      Feb 12, 2024

      Nice place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Kind people - Available tools and infrastructure - Flex management

      Cons

      I have nothing to share

      avatar
      Global Blue Response
      2y
      We appreciate you taking the time to share your thoughts about your experience at Global Blue. It's great to hear that you find it to be a nice place to work. It's wonderful to know that you've encountered kind people and appreciate the available tools and infrastructure that support your work. Our flexible management approach is designed to empower employees to achieve their best. We're delighted to hear that you have no cons to share. Your satisfaction is important to us, and we're committed to providing a supportive and fulfilling environment for you at Global Blue.
      4.0
      Feb 12, 2024

      patient job

      Refund operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Globalblue refund team is very helpful. Our colleagues understand any job problem and they give us suggestions.

      Cons

      refund operator needs to speak much every day and explain more times how to do tax free to tourists.

      avatar
      Global Blue Response
      2y
      Thank you for sharing your insights about your experience at Global Blue. We're glad to hear that you find our refund team supportive and helpful, and that your colleagues offer suggestions and understanding when needed. We understand that as a refund operator, daily communication about tax-free procedures to tourists can be demanding and we want to thank you for your great contribution to our business. We appreciate your dedication to your role, and we're committed to addressing your concerns to enhance your experience at Global Blue.
      Viewing 169 - 171 of 261 Reviews
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      ReviewsGlobal Blue reviews

      Glassdoor has 374 Global Blue reviews submitted anonymously by Global Blue employees. Read employee reviews and ratings on Glassdoor to decide if Global Blue is right for you.