Global Blue reviews

3.7

68% would recommend to a friend

(261 total reviews)
avatar

Jacques Stern

80% approve of CEO

63% positive business outlook

Global Blue has an employee rating of 3.7 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Blue employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

261 reviews
2.0
Aug 16, 2016

Seems like going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large international corporate, still small in each country. Partnerships with some strong retail brands. Multiproduct gives good exposure. Good office location.

Cons

Company sales are hugely dependent on external international factors, but they don't seem to invest in the company products, Staff have huge workload on average, and Staff are not replaced when someone leaves, across IT for example, so workload increases further to other departments, which results in clients leaving the company, because staff are unable to support them fully in any department. Priority goes to budgeting and happy to leave clients suffering, just relying on sales guys to cover up and deal with it. As a result, couple of people leave and followed by almost 50 percent of staff leave their positions every year. Bonuses have been slashed for years now apparently...

4.0
Aug 8, 2016

Really Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global Blue really looks after its employees and offers a very generous staff remuneration package. The culture is very professional but also personable at the same time. I was lucky enough to make some really good contacts as well as travel on business around the world to Brazil, Switzerland, and Belgium. This is a really good company and I would highly recommend it.

Cons

Tax Free is a very specialist area - this can drastically diminish your transferable skills when looking at other roles. GB has a very rigid employee structure which makes it hard to progress unless someone leaves.

1.0
Jul 8, 2016

Read the reviews before you join GB

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good location, nice office with decent working space

Cons

MNC but you would think this company acts more like SME. HR is unapproachable and inefficient. They do not care about you. Processes are non-existent. Systems are poor and inefficient. Management changes too often. Political environment. High turnover.

Viewing 235 - 237 of 261 Reviews

Glassdoor has 374 Global Blue reviews submitted anonymously by Global Blue employees. Read employee reviews and ratings on Glassdoor to decide if Global Blue is right for you.