Does Global Blue pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Blue employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Global Blue. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Global Blue?

68% of Global Blue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Blue 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Global Blue?

Account Manager (19) , Software Developer (12) , Senior Software Engineer (9) , Software Engineer (9) , Customer Service Representative (8) , Manager (7) , Key Account Manager (5) , Managing Director (5) , QA Engineer (5) , Lounge Assistant (4) , Product Manager (4) , Project Manager (4) , Accountant (3) , Associate Product Manager (3) , Business Analyst (3)

What are the pros of working at Global Blue according to real employee reviews?

"Global brand/ nice colleagues/ collaborative" ((in 22 reviews)); "very flexible , great people, well paid" ((in 14 reviews)); "Great Teams" ((in 13 reviews)); "Flexibility and good work life balance" ((in 11 reviews)); "Agile working environment" ((in 6 reviews))

What are the cons of working at Global Blue according to real employee reviews?

"bad salary, too for working really hard" ((in 14 reviews)); "No manager will enforce processes (when they exist)." ((in 6 reviews)); "This resulted in mass resignations — a cycle likely to repeat under the current leadership." ((in 6 reviews)); "HR does not talk about career progression." ((in 4 reviews)); "manque de communication de la part du management" ((in 4 reviews))

What are employees saying about Global Blue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Global Blue layoffs and their outlook for job security at Global Blue in 2026.

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Global Blue

Global Blue reviews

3.7

68% would recommend to a friend

(261 total reviews)

Jacques Stern

80% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Senior management

3.5

Career opportunities

3.4

Compensation and benefits

Global Blue has an employee rating of 3.7 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Blue employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

261 reviews

3.0

Oct 4, 2017

Senior Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A big organisation deeply entrenched in the VAT refund business

Cons

Silos. Inter departmental collaborations is hard to coordinate. Parent company is very keen to sell it off and therefore investments in employees are down to a minimum.

3.0

Jul 5, 2017

More than 3 star, Less than 4 star

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People get promoted for screwing up big time. Welfare not bad, plausibly everyone fly business class on SQ for business trips. For the folks that does work, there is a good level of integrity, efficiency, and due diligence.

Cons

You wished you were European at least easier to get things done, plausibly shorter work hours. Hardworking folks are overloaded but don't get much recognition. Smart people don't do much work, play politics, fly all over the world on business class without much accountability, and simply blame the doers when things go wrong. Rewards & recognition is not fairly exercised. Too political. Plausible abuse of powers at high level.

1.0

Mar 13, 2017

Bad Management & Direction

Annoyamous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the staff ( both UK & overseas ) are good. Head office ( Austria ) leave U.K. To themselves ( which is good at times )

Cons

Bad UK Management, Backstabbing and a blame culture is very evident. Seems like people are just out to protect themselves and will pass blame onto anyone else. Could be better if changes are made. Split between Sales & other departments is very evident. There is very little staff harmony & team morale. Technology is confusing & is always changing . Also testing on technology seems to be very ad hoc.

Viewing 253 - 255 of 261 Reviews

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