H&M reviews

3.5

61% would recommend to a friend

(17,385 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Aug 18, 2012
Recommend
CEO approval
Business Outlook

Pros

The great discount, meeting tons of new people from all over the world, the ability to wear pretty much anything to work, the variety of tasks, the hours are flexible, there are great opportunities to grow within the company.

Cons

They don't take seniority at all into consideration, I worked there for six and a half years and I would still struggle to get a decent amount of hours. It is near impossible to request weekends off, the busy days can become very hectic and stressful, very early shifts (as early as 6 in the morning sometimes), hours getting cut all the time which means more stress on everyone's shoulders.

4.0
Aug 15, 2012
Recommend
CEO approval
Business Outlook

Pros

25 % employee discount, Company is going green, donates money to communities/charities, rewards employees with bonuses if the store exceeds plan (by month), rewards hard work (varies to each store) with snacks/food.

Cons

Company believes in saving hours (payroll) by not scheduling enough floor coverage to help run the business appropriately as compared to other retailers; this is one of the philosophies of H&M and is better known as being "cost conscience". Sales Associates are expected to multi-task beyond normal expectations, for example: maintain fitting room, run garments back to the floor all the while ringing up customers on the register and provide customer service.....employees are usually left alone by themselves to do all of this with out any sort of help; can definitely be overwhelming at times. Customers perceive our frustrations as bad customer service, and they're right, it is when you can't find any sales associates to help you because they are usually stuck at the register ringing up other customers.

4.0
Aug 12, 2012

Fast-paced retail

Recommend
CEO approval
Business Outlook

Pros

Constantly moving, time flies by. 25% employee discount effective immediately, at any branch. Pretty liberal dress code. Very nice coworkers.

Cons

The ending shift, having to clean up all the mess (staying up to 1 hour after closing). Have to be pretty quick and deftly sorting through clothes all the time, everyday (I was indifferent, but it can get pretty mindless).

Viewing 17209 - 17211 of 17,385 Reviews

Glassdoor has 21,529 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.