Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3146) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (920) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 848 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 807 reviews)); "Team was great and motivating" ((in 516 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 468 reviews)); "Culture was good and inclusive" ((in 353 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 903 reviews)); "managers were rude and inflexible" ((in 655 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 508 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 487 reviews)); "The store manager makes you work like a dog and there is no work life balance." ((in 342 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,379 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

1.0

Jul 29, 2012

Hell does exist on Earth at H&M.

Sales advisor - full time

Recommend

CEO approval

Business Outlook

Pros

Great hard work experience & good benefits,

Cons

Worked like a slave, management is an utter catastrophic fail, biased, unfair treatment to certain employees, horrible scheduling, bad attitudes, unclear directions.

4.0

Jul 24, 2012

Very good.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Prospering growing business creates new posibilities and job opportunities. The loose atmosphere makes you feel comfortable and motivated.

Cons

The job in it self is rather monotonuous, because people mostly have similar problems in terms of online shophing.

3.0

Jul 23, 2012

What do you expect, it's retail.

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

The other sales associates and most managers/supervisors are friendly and easy to get along with. Discount on items from H&M and Cheap Mondays, but only from in-store purchases. If you want to move up quick, or work on a position, management is willing to help with your goals.

Cons

Inconsistency with communication from Management. Raises are a tricky issue, as it is not always worth the time and energy spent working here. I've had an issue with getting my yearly performance review from 2011, which I finally got a month ago in 2012. Because of the lapse of timing in which it was written, the review did not accurately describe my performance from 2011, which also made a chance for a raise less likely to happen. I've been working for this company for over 2 years, and I still don't feel appreciated for all of the hard work that I do, nor have I gotten a raise (as stated, raises are tricky).

Viewing 17218 - 17220 of 17,379 Reviews

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Jobs at H&M

Sales Advisor (m/w/d) - Zell am See (Geringfügig - Samstag 08.30-18.15)

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Sales Advisor (m/w/d) - Leibnitz (geringfügig Samstags 08:15-17:15)

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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H&M

H&M reviews

Ratings by category

Ratings by demographic groups

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Hell does exist on Earth at H&M.

Very good.

What do you expect, it's retail.

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