Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 864 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 796 reviews)); "Team was great and motivating" ((in 530 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 460 reviews)); "Culture was good and inclusive" ((in 347 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and not understanding" ((in 1295 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 915 reviews)); "managers were rude and inflexible" ((in 658 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 518 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 481 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,379 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,379 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

3.0

Mar 20, 2012

chaotic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits and work perks

Cons

unorganized, that is all i can say

2.0

Feb 28, 2012

Demotivating

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great discount My store are quite flexible with hours at short notice - i.e if you need to take a personal day Being able to wear your own clothes even if they were not purchased from H&M

Cons

Management are unprofessional and forgetful, broken promises, rota changes literally at last minute, resulting in staff turning up to work when they have given us 'a day off' and not notified us. Favoritism, more experienced members of staff given much more tasks as the 'easy option' and the new members of staff are left untrained and frustrated.

2.0

Feb 16, 2012

It helped me grow into a management role

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can grow very quickly if you are motivated to do so. They are very good at promoting from within.

Cons

Standard retail hours - no telling how late you will be there. Schedule can be extremely varied, but what can I say, I'm tired of retail.

Viewing 17284 - 17286 of 17,379 Reviews

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Jobs at H&M

Sales Advisor (m/w/d) - Zell am See (Geringfügig - Samstag 08.30-18.15)

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Sales Advisor (m/w/d) - Leibnitz (geringfügig Samstags 08:15-17:15)

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

Pasching

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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H&M

H&M reviews

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chaotic

Demotivating

It helped me grow into a management role

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