Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 864 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 796 reviews)); "Team was great and motivating" ((in 530 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 460 reviews)); "Culture was good and inclusive" ((in 347 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and not understanding" ((in 1295 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 915 reviews)); "managers were rude and inflexible" ((in 658 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 518 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 481 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Ratings by demographic groups

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H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

1.0

Jan 26, 2012

Horrible and tiring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

retail experience, meeting new people

Cons

rude co-workers, low pay, lack of respect from the manager

5.0

Dec 19, 2011

good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good pay, good discount, the people are good to work with, the clothes are cheap and fashion forward, birthday paid day off

Cons

the management expects too much from it's employees, asks you to do an amount of work that seems impossible when there aren't enough employees available

4.0

Dec 8, 2011

Solid, well-organized retail chain that actually does care about it's employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Attentive HR, management tries to get to know you, other employees are usually fairly intelligent, most things are well-organized, efficient, and dependable.

Cons

A lot of cost-cutting puts a lot of pressure on management to fulfill a lot of associate-level functions while still managing. Heavy on store-level administrative work without the support. Hence, everything falls on management's shoulders.

Viewing 17290 - 17292 of 17,376 Reviews

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Jobs at H&M

Sales Advisor (m/w/d) - Zell am See (Geringfügig - Samstag 08.30-18.15)

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Sales Advisor (m/w/d) - Leibnitz (geringfügig Samstags 08:15-17:15)

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

Pasching

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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H&M

H&M reviews

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Horrible and tiring

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Solid, well-organized retail chain that actually does care about it's employees

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