Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 870 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 797 reviews)); "Team was great and motivating" ((in 518 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 472 reviews)); "Culture was good and inclusive" ((in 357 reviews))

What are the cons of working at H&M according to real employee reviews?

"Poor management and very cliquey at times" ((in 1301 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 908 reviews)); "managers were rude and inflexible" ((in 662 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 519 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 479 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,376 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

1.0

Apr 1, 2011

H&M has probably been one of the worst retail job I have ever worked, I would not advise anyone to work for this company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Met a lot of interesting people while working at H&M of San Francisco.

Cons

Management at H&M cares nothing about their associates. They are self centered and only care what benefits themselves.

3.0

Mar 30, 2011

Would have loved my job if the management wasn't so terrible

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good discount, even on sale items, $50 giftcard for each employee for every month made sales goal Friendly staff Associates can take their own initiative to advance

Cons

Poor communication between management The $50 giftcard I later found out was taken out of our tax dollars Managers play favorites, making it a bit tough to advance. The employee assistance hotline is completely useless, having nothing to do with the company itself.

3.0

Mar 23, 2011

Redundant change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Social life request times off

Cons

pay management it takes about one hour or more to clean

Viewing 17323 - 17325 of 17,376 Reviews

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H&M

H&M reviews

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H&M has probably been one of the worst retail job I have ever worked, I would not advise anyone to work for this company

Would have loved my job if the management wasn't so terrible

Redundant change

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