Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3146) , Sales Advisor (2998) , Part-time Sales Advisor (1149) , Sales Assistant (922) , Department Manager (920) , Visual Merchandiser (835) , Retail Sales Associate (590) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 845 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 813 reviews)); "Very professional and a great team" ((in 532 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 447 reviews)); "People and the culture is great" ((in 350 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 923 reviews)); "Some managers are rude and bossy" ((in 647 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 511 reviews)); "Low salary and hard to give customer service to Israelis" ((in 473 reviews)); "No work life balance and the company keeps taking away more and more every year." ((in 341 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

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H&M

H&M reviews

3.5

61% would recommend to a friend

(17,383 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Ratings by demographic groups

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H&M has an employee rating of 3.5 out of 5 stars, based on 17,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

2.0

Apr 9, 2026

Average retail job

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Nice people, easy tasks, relatively flexible

Cons

Understaffed, unorganised, stressful, poor training

3.0

Apr 8, 2026

Little impact in NY office

Merchandising lead

Recommend

CEO approval

Business Outlook

Pros

Work-life balance, pay, coworkers, office space

Cons

Advancement opportunities, slow pace, low impact

1.0

Apr 6, 2026

Avoid at all costs

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

15% Discount Getting to know the ins and outs of the business and how sales operates

Cons

Absolute nightmare management team. Catty, rude, will pressure you to come in if you call in sick

Viewing 178 - 180 of 17,383 Reviews

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Jobs at H&M

Sales Advisor (m/w/d) - Zell am See (Geringfügig - Samstag 08.30-18.15)

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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