Pros
There are employees who have worked here for 30 years. Firings and layoffs are rare. If you show up, treat people with respect, own your responsibility, and are not an idiot you can enjoy a long career. They promote from within and value internal endorsements. The company truly cares about providing quality healthcare to individuals and is committed to constantly improving process and patient experience. The Caring for the Community campaign is a testament in itself to the company's sincere and foundational commitment to people in the local community. Work-Life balance is encouraged and most managers are quite flexible about time off requests or working from home until it is abused. The company has a culturally diverse workforce and is gender-neutral in management and above positions.
Cons
Abundance of governance, standards, paranoia, and red tape lingering from the late 90's Medicare fraud investigations. Over-communication within departments, and poor coordination, communication, and alignment across business lines. Overly-complex performance review and goal-setting process leading to lack of personal connection to company direction. Burdensome project governance stuck in Waterfall-only mentality, reactionary leadership, and vacillating organizational goals. A generally guarded and calculated culture makes transparent and candid communication difficult. Agile process is virtually impossible due to resource management that allocates resources across multiple projects at once. Innovation is spoken of highly but oppressed by the culture of governance, security, and territorial departments resistant to joint ownership. The company overly ties itself to external vendors, outsourcing, and contract workers rather than trusting its own home-grown talent (which is substantial). Raises, bonuses, and promotions are limited if you are not a director or above.
