Is HSBC a good company to work for as a Client Service Representative?

Client Service Representative professionals working at HSBC have rated their employer with 3.1 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of HSBC employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at HSBC now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at HSBC .

Does HSBC pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at HSBC with 3.1 out of 5 stars based on 15 anonymously submitted employee reviews. This is 17.6% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at HSBC.

What are the top reviewed jobs at HSBC?

Analyst (970) , Manager (866) , Assistant Manager (740) , Software Engineer (723) , Business Analyst (561) , Customer Service Representative (501) , Relationship Manager (448) , Project Manager (446) , Vice President (442) , Intern (439) , Senior Software Engineer (389) , Associate (378) , Personal Banker (352) , Senior Manager (277) , Director (246)

What are the pros of working at HSBC according to real employee reviews?

"Good work life balance and hybrid working arrangement where you are expected to work from office only for 2 days min" ((in 2710 reviews)); "good benefits and they encourage you to explore and try things that you are interested at" ((in 1922 reviews)); "HSBC tries hard to create a good culture but this varies widely across the organisation." ((in 1657 reviews)); "Most people are nice and professional" ((in 1461 reviews)); "Friendly colleagues to help you and show you around especially when you are newly joined." ((in 857 reviews))

What are the cons of working at HSBC according to real employee reviews?

"When I worked at GLT the salary was low and I never understood the hierarchical chain." ((in 1089 reviews)); "Poor management and lack of empathy" ((in 948 reviews)); "Pay is low and not competitive with market with little bonus despite sg market doing well." ((in 764 reviews)); "Bad manager and sortable due to" ((in 441 reviews)); "Flexible working hours and environment" ((in 382 reviews))

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HSBC Client Service Representative reviews

3.1

99% would recommend to a friend

(15 total reviews)

Georges Elhedery

Not enough data to show CEO approval

99% positive business outlook

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Client Service Representative employees have rated HSBC with 3.1 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. HSBC is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

15 reviews

2.0

Jun 5, 2022

CSM position

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Possibility to move within the countries

Cons

- Old systems - no interesting project - difficult for a women to get promoted

5.0

May 9, 2022

10000

Client service representative

Recommend

CEO approval

Business Outlook

Pros

nice company an nice job

Cons

not really have cons here

3.0

Aug 3, 2021

Looking forward to pushing on

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Share scheme benefit is really good, personal development is encouraged and supported. Being a truly global bank brings opportunities other banks can't

Cons

The salary bands are a closely guarded secret which can bring feelings of unfairness and uncertaincy

Viewing 10 - 12 of 15 Reviews

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Jobs at HSBC

Vice President, Relationship Manager-Enterprise Software

San Francisco, CA

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Vice President, Relationship Manager International Mid Markets

Houston, TX

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Vice President, Client Relationship Management

Vice President, Non-Financial Risk (Issuer Services Operations)

Jersey City, NJ

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HSBC Client Service Representative reviews

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CSM position

10000

Looking forward to pushing on

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