Is HSBC a good company to work for as a Collections Associate?

Collections Associate professionals working at HSBC have rated their employer with 4.3 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of HSBC employees being 3.8 out of 5 stars. Search open Collections Associate Jobs at HSBC now and start preparing for your job interview by browsing frequently asked Collections Associate interview questions at HSBC .

Does HSBC pay Collections Associate employees well?

Collections Associate professionals rate their compensation and benefits at HSBC with 2.4 out of 5 stars based on 33 anonymously submitted employee reviews. This is 42.6% worse than the company average rating for salary and benefits. Find out more about Collections Associate salaries at HSBC.

What are the top reviewed jobs at HSBC?

Analyst (970) , Manager (866) , Assistant Manager (741) , Software Engineer (724) , Business Analyst (564) , Customer Service Representative (502) , Relationship Manager (448) , Project Manager (446) , Vice President (443) , Intern (439) , Senior Software Engineer (389) , Associate (380) , Personal Banker (352) , Senior Manager (277) , Director (246)

What are the pros of working at HSBC according to real employee reviews?

"Good for work life balance and a stable job with more than average growth when compared to peer organisation" ((in 2703 reviews)); "good benefits and they encourage you to explore and try things that you are interested at" ((in 1923 reviews)); "HSBC tries hard to create a good culture but this varies widely across the organisation." ((in 1669 reviews)); "People there are nice and easy" ((in 1457 reviews)); "My colleagues that I worked with are nice and easy to work with" ((in 843 reviews))

What are the cons of working at HSBC according to real employee reviews?

"When I worked at GLT the salary was low and I never understood the hierarchical chain." ((in 1113 reviews)); "Poor management and lack of empathy" ((in 931 reviews)); "Politics and low pay will be staying an hour or so and take short to no lunches" ((in 757 reviews)); "Bad manager and sortable due to" ((in 438 reviews)); "working late hours is common" ((in 377 reviews))

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HSBC

HSBC Collections Associate reviews

4.3

91% would recommend to a friend

(33 total reviews)

Georges Elhedery

100% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Career opportunities

4.3

Work/Life balance

3.5

Culture & values

3.5

Senior management

2.4

Compensation and benefits

Collections Associate employees have rated HSBC with 4.3 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Collections Associate professionals have an excellent working experience there. HSBC is rated in line with the average (within 1 standard deviation) by Collections Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

33 reviews

3.0

Aug 14, 2017

Auto Loans Collection

Collections

Recommend

CEO approval

Business Outlook

Pros

Good staff. Fun Job. Great Management.

Cons

None. This was a great place to work.

1.0

Jul 30, 2017

Avoid

Collections

Recommend

CEO approval

Business Outlook

Pros

If your new to the whole call centre thing, the training academy for 3 months along with full pay is good for gaining knowledge and experience. Good sick pay too, 8 weeks even if you've worked less than a year. Some of the people are nice some of the time.

Cons

Niceness is viewed as a weakness, low pay considering everything you're expected to learn and do, office politics, bullying and victimisation is rife, shady and two faced managers and staff, being pretty much handcuffed to the desk apart from a lunch break once you eventually get allocated one, shift hours are not great, systems are rubbish and slow, brown nosing is the only way to get promoted.

5.0

Feb 28, 2017

Outstanding Bank

Collections associate

Recommend

CEO approval

Business Outlook

Pros

Excellent salary compared to big 4's. Work/family total support from them. Training is outstanding.

Cons

Big brother tpe culture amongst management

Viewing 28 - 30 of 33 Reviews

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HSBC Collections Associate reviews

Ratings by category

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Auto Loans Collection

Avoid

Outstanding Bank

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