South Wales Business Banking. Local leader knows it all - Don't question his authority
Pros
Good company car scheme Good benefits package My role was as a relationship manager, looking after a portfolio of customer. Seving customers was the biggest plus of this role
Cons
Continual change of focus Do as I say - I know best attitude from leader.To quote "Your ....... is never wrong, remember that!" Blame culture rife Have to cover your back in everything you do Bullying culture from leadership Meetings called so frequently that it takes employees away from servicing customers. As much of 50% of the working week spent in internal staff meetings Unrealistic timescales given to perform tasks, and a drop everything attitude to get it done Frequent high turnover of staff 7 out of 12 Relationship manangers in the last 12 months. Very low morale Expected to work 12 hours a day E-mails on Saturdays and Sundays frequently from leadership team Very poor support function Lack of training of back office systems Thown in at the deep end attidude 4 months into role. and still NO FULL access to business critical systems Expected to look after business customers without correct handovers Given customers to manage within 2 weeks of starting.(No training) Inexcusable treatment for the employee. The list is endless.
