If you produce high numbers and actually help clients you become a threat to the Corporate gangster style management. Do not trust them because if you are a threat they will begin the process of setting you up for destruction. Document everything there is and has been said to you. Management only support one another never the agent, remember that, if you do not remember anything DOCUMENT EVERYTHING AND EVERYONE. There is so much nepotism prevalent within the company, management mainly consist of individuals whom are related or in some sort of personal relationship "clicks" HR is designed to protect management like there is an alliance. After working with the company for a significant amount of time they discarded me like trash, even though I was a consistently top performer. (grossing the company over 100K plus monthly and giving them numbers never seen before) and really enhanced the companies brand, and brought back the trust of clients whom where adamant in reference to speaking with me (which management saw as a bad thing). You can not blame the employees for poor production rates within the company because it starts with the management first and they could never lead by example to guide the employee to high production levels. They need managers whom can lead by example and not by observation or politics. If you show your leadership skills and are not apart of the click you WILL become a target. Only use the company as a stepping stone and move on. Individuals whom have been employed here for a substantial amount for time are at the bottom of the rank and lack to show business knowledge (no threat just getting by for a paycheck), personally involved or related to some one within management. Career development is a joke and only offered to selective individuals "clicks". Favoritism is just ridiculous and in your face obvious.