Hopper Software Developer reviews

3.2

5% would recommend to a friend

(25 total reviews)
avatar

Frederic Lalonde

69% approve of CEO

66% positive business outlook

Software Developer employees have rated Hopper with 3.2 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Hopper is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

25 reviews
4.0
May 21, 2020
Recommend
CEO approval
Business Outlook

Pros

- The people are brilliant (literally the smartest people I have ever worked with) - Strong engineering culture - Everyone is super helpful and humble - Name carries a lot of weight in industry and has helped me secure a lot of interviews elsewhere

Cons

My biggest issue (and the reason that this is a 4-star review instead of 5) is how the company handled the COVID crisis. The layoffs are understandable due to the state of the travel industry, but just weeks before when people were buying a lot of flights in reaction to the dip in airline prices, there was an almost unanimous vibe of celebration in slack. When someone called out that we were essentially celebrating a global pandemic, people who are very high up in the company publicly shamed him which really rubbed me the wrong way. Additionally, when this was brought up to HR, nothing was really done about it. I feel like this really shed some light on the general mindset of a lot of the people working at Hopper. There is a true obsession with the success of the company - and while I don't think that it is necessarily a bad thing, it can definitely be pushed too far. Basically, it becomes an echo chamber where success is the goal at any cost, I think there are other considerations to be had.

4.0
Jun 5, 2019

It's pretty great

Recommend
CEO approval
Business Outlook

Pros

Snacks, good pay, smart and helpful coworkers, good work/life balance, and the ability to make a difference in the technical direction of the biz.

Cons

Working with a majority-remote team isn't for everyone.

2.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Great brand and cache - saying that you work in Hopper gets you a lot of industry cache 2. The top management can really sell the company and get investor money, really good fund raising team - these guys can sell a comb to a monk! 3. Once you get into the right social crowd, you great strong friendships and connections. Nice culture of having lunch together and people crowding around common areas to work together 4. Work life balance is great, people leave early or work remote.

Cons

1. It's no longer able to sustain the results that it has promised its investors and on its way to being bought out. No longer a startup, but a growth company, and it needs to deliver it's growth numbers. 2. Upper management keeps to be constantly 'managed up' by the middle managers. It drains the middle managers, and ultimately us. Perhaps the upper managers try to prove themselves that they 'belong' to top apps? 3. Middle managers lack critical and analytical thinking - I've been there for a year and I'm still struggling to find evidence on analytical thinking around strategy - basic things like "Here are the three levers to growth", is still absent. Instead, currently it's "Let's do strategy X", without much transparency around why we forgo the alternatives. 4. They don't know who their users are - Yeah, ask them in the interview 'who are your users? Describe them to me? Individuals? Family?' They won't be able to answer, not even the Product Managers 5. They do very little tests - Ask them about AB tests, and how much they are doing that now. They are doing a few, but this is far behind what you would expect from a high growth company. There still isn't a practice around that. 6. Ostracized for debating / asking questions - I worked in a meeting between Engineering and Product, and my team got a lot of feedback about our work, which I thought was fair, and even excited. I later found that my team head went and complain to the other team about overly harsh and critical, and thereafter we didn't hear feedback from the other team - what a shame. 7. Politics and nepotism are rampant

Viewing 22 - 24 of 25 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.