IBM reviews

3.9

78% would recommend to a friend

(107,202 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Jun 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Wealth of information, working with key customers makes just about anything possible because of simply the brute force of the IBM Executive Smash™ or a well-written business case. Individuals are good people and knowledgeable. Lots of potential for mobility, but it's generally not self-directed. Need to move somewhere? IBM has an office there, or you can work from home.

Cons

I don't know how this company survives, given its day-to-day operations. Its email system is atrocious, crashing frequently across multiple platforms and delaying inbound email 10-15 minutes. The officially sanctioned office suite software is very outdated - the new versions of the software from which it is derived are miles better. Its timekeeping system has so many layers of red tape and is so user-unfriendly that anyone who has to use it loathes it. Those who track time often track it through other programs or on paper and transfer the time to the system at week's end. Everything is self-service. Need something from HR? There's not really anyone to ask, or if you do ask, it may be days before you get a response. That response will usually be a reminder to search first. Intranet search is terrible, too, so actually finding what you want is difficult. Need something from IT? What IT? Buy it yourself on the company goods store and hope that it gets approved. Don't even ask for a second monitor or backup hard drive. Keyboards are a little easier to come by, but still difficult to get. Apparently yearly or bi-yearly layoffs. Changes in 401k match payouts and/or annual raise dates in order to avoid having to pay people who are laid off. Technically, when traveling, IBM won't pay for your lunch. You'll get a per diem for breakfast and dinner, as long as you start before a certain time and end working after a certain time.

1.0
Jan 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay is around average but given the downturn expect IBM to use that to reduce wages for new hires. If you are able to get into a role where you can spend time building networks and gaining new skills you can move into other areas of the business

Cons

Very cost motivated which takes away from innovation, staff development and and a caring attitude to workers and customers. HR are quoted as telling new people managers that "it is now them and us" IBM discriminates against white heterosexual males in obtaining parental leave. IBM EXPECTS people to work 60+ hours per week and once they have a nervous breakdown they won't provide support or compensation, instead they work towards ways to either get the person to resign or make them redundant. IBM wont pay for tea, coffee, milk, sugar or provide cups to staff IBM removes benefits of employment without reference to staff and when HR are asked about it they want the staff member to prove that they ever had such a benefit. I have seen IBM inappropriately charge clients for software licences that the client should not be fully responsible for. When the fraud was reported on two occasions I was told to forget about it.

Viewing 436 - 438 of 107,202 Reviews

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