IBM reviews

3.9

78% would recommend to a friend

(107,072 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
1.0
May 4, 2016
Recommend
CEO approval
Business Outlook

Pros

There's only one benefit when working with IBM - work from home. And that makes it all worthwhile for many. Unfortunately, they know this, and hold you and your family hostage with low salary, no pay raises, intimidation, long hours, no perks (like no internet reimbursement, no cell phone, small cheap workstation etc)

Cons

Everything else. Management has no idea what to do. There's always a general business direction crises of some sort in play. Many goal oriented buzzwords appear and disappear without cause, usually daily. Bluemix, Cloud, Mobile, Analytics etc. But they all lose support in short time. You'll be harassed by all levels of management, as it flows from the top down. You'll be assigned to work some new strategic objective such as Watson, but pulled away when bad numbers are publicized. You'll be forcibly placed into another in-vogue area such as Cloud, but that will fail also within a few years where you'll be moved to yet another hot-item such as Agile development. Sometimes you'll be sent to an entirely different department, perhaps over to customer-facing duties where the customer contract is chaotic and usually in legal contention. There you'll sit for months doing nothing, except filling out billing forms to keep your utilization numbers up. From there you'll be pulled from that "account" to another (different) customer, where the cycle starts again. Then you'll likely end up back in Mobile or something, where one will languish for a few years until you're finally RA'd – that’s FIRED – not laid off. Along with 20k others in the US, and 110K world wide. But wait – Ginny said there’s 20k job openings. Whew. Thought it was gonna be a disaster for a second there. A quick check of the job openings shows a strange removal of jobs after a one week posting. You’ll print one out and call the hiring manager. Hiring manager asks where you got the requisition as they are pulled every week. After you explain, he indicates that there’s a global hiring freeze throughout the company, and his department is no exception. Feeling compassionate, he explains why he has to post them in the first place, then remove them 7 days later. And he was never going to be allowed to hire for it in any event. He’s busy and hangs up. You'll miss the usual severance, and receive a month's pay before you're escorted to the doors. You'll also forego your usual 401k match, because they sneakily changed the year's contribution to once/year on December 15th only - and only if you're still with the company on that date. Then you'll find yourself 57 yrs old trying to find a job with the IBM albatross hanging around your neck. You'll think back to when you were 30 yrs old, where you were confident and cocky, knowing that nothing like this could EVER happen to you. You snickered at the old folks, the 55+ crowd, and wondered why in heck IBM didn’t get rid of them so you could get a raise for yourself. But now at 57, your family and kids will look at you in distain for being unemployed. You've let them down. Then you'll come to the realization of why IBM's legal dept is more than 8% of the company when you try to argue age discrimination. Or why the latest RA took all of your friends over the age of 53, but mysteriously none of the hot shot kids or young management types. You'll wonder why there's a list of con's of this company that goes on for 20 paragraphs, compared to just 1 for the Pros. You'll wonder why investors don't see the execs wrecking the place in a hysteria, each taking home $15mil/yr salaries, with $7mil/yr bonuses, and another $45mil/yr in stock options. You’ll imagine the execs stretched out and sleeping on one of the company’s fleet of 20 large luxury private biz jets on their way to the monthly financial meetings in Europe. You’ll imagine. In the meantime, the IRS is after you for some silly 401k malefaction and has put a lien on your house, IBM has sent your name to the credit bureau for a $920.00 trumped up travel voucher you supposedly never paid. You'll wonder what has happened, or were you just run over by a bus? Coming home someday you stop by the mailbox and notice a letter from IBM. It's from Ginny. She's congratulating you on your "retirement", and offers you a choice of 1) Jelly of the month 2) a jumpstart cable box or 3) a magazine subscription. I’ll wonder if I should just toss it, or if she’s serious. She is, and it gets tossed. As winter sets in, you'll wonder

2.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is not bad, nor are the benefits. IBM does not tolerate any form of discrimination or harassment at the workplace. For the most part, my first-line managers have been people-oriented and tried to look after their employees. The company works on a wide variety of things, and it is sometimes possible to move around to different areas if you want to try something new.

Cons

Working at IBM is something like an eternal game of Russian roulette, except with layoffs instead of bullets. I survived the layoffs for almost 20 years, but eventually my luck ran out (despite never receiving a bad rating). I am still with the company as of now, but my last day will be in the next 3 months. I have seen this happen to very talented employees many times during my years at the company. The layoffs are often determined by what project you happen to be working on at the time that the layoffs are done, rather than being determined by your skills or value to the company. Up until recently, IBM was very good about giving employees the flexibility to work from home or even to work purely remotely from other cities. Recently it was announced that this policy had ended and all employees were expected to be on site for all working hours. For some employees, there was no local IBM office where they could work. Those employees were told they would have to relocate closer to an IBM office or they would not be able to stay with the company. This was another case where very talented employees were essentially forced out of the company. For the past 10-15 years, it seems like the company tries to reinvent itself and entirely change directions every couple of years. But IBM never sees any of these strategies through. It tries them briefly, and if they do not pay immediate dividends, something new is attempted. On top of this, IBM has had a habit of always being late to the party. Only once cloud computing was well-established by IBM competitors did IBM start trying to get into the market, for example. It is very frustrating as a worker to feel like the company has no real direction or sense of strategy. It also often feels like the executives making the strategy decisions are too far removed from the reality of the business. IBM has many layers of management between the regular employees and the executives that make the decisions. Finally, and I imagine this is probably true of many large corporations, IBM treats its employees in a very schizophrenic manner. When a project is behind schedule or high priority, IBM management tells its employees that we are a family, a team, and we all should pull together, work extra hours, go the extra mile, etc, to see the project to completion. However, when IBM decides that they need to cut costs, they'll have one of their frequent layoffs (except they will only refer to them as "resource actions", the same way downsizing to them is "right-sizing"). And when the layoffs happen IBM management makes it clear that this is a business and these things happen. Wait, what happened to being a team and a family?

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IBM Response
9y
Thank you for your comments. As with any transformation, we’re prioritizing investments in areas that are aligned with client demand. For example, we’re investing $500 million in employee professional development each year. We’d like to offer clarification around your point on bringing some employees into labs and sites to join the many colleagues already there. We remain firmly committed to workplace flexibility. The nature of the work that many of us do is changing. For example, we’ve adopted agile practices and IBM Design Thinking, and are co-creating with our clients. This lends itself to coming together in the same workplace for faster outcomes, particularly for developers and marketing professionals. We also see higher levels of employee engagement where IBMers get to work together face-to-face, particularly for the many new IBMers we’ve hired over the past two years.
5.0
Nov 14, 2018

Be a part of something great!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangements. Autonomy. Growth potential. Love the culture and the people I work with. Management support. Engaging projects.

Cons

No cons at this time

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