IBM reviews

3.9

78% would recommend to a friend

(107,250 total reviews)
avatar

Arvind Krishna

77% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

There are many career path opportunities coupled with the ability to build and develop expertise and skills through internal and client facing activities worldwide. The silo structure offers many career path options and cross silo mobility. That works well if you have the skills and track record of deploying them. Senior management will listen to good ideas but not always responsive. Good place to get the industry tick mark on your CV.

Cons

An extremely complex client facing sales and division structure with many product and strategy overlaps resulting in conflicts of who does/builds/sells what/when and with whom. This can often leave both the clients and employees confused as minions churn about like piranha circling a goat in the Amazon all chasing the same dollar. The sales compensation structure is too complex. It is overlapping often paying out just for coding a record into someone's domain without ever actually selling anything or even leaving the office. Up to 10 sales people can be paid on the same order. Insane but good money for surfing the order logs. Senior management has lost it's sense of what the corporate mission is. They are struggling to redefine the company witness the latest 'cloud' mantra. Much of that is 'me to' versus thought leading. Cloud, mobile and you name it as a service where not invented at IBM. The potential is there to grow but the current hierarchy and competing silo businesses do not promote best practices for optimal corporate development. The cloud business diminishes hardware opportunity, services divisions don't care whose platform they work on, clients are relegated to opportunistic business partners who in turn transfer risk back to IBM whilst taking payment for doing so. There are organizational pieces that clearly don't fit. Notably the Finance Company should be spun off thereby helping relieving the balance sheet of debt while in one fell swoop making the insane 2015 profit target which is a piece of financial engineering having nothing to do with sales growth. It's really just a bank and in fact competes with banks directly. HR practices have reverted to archaic impersonal controls, meaningless reviews, mandatory poor performer rankings and a cheapskate clipping of costs/benefits all the while exporting jobs to low wage and low skill markets. IBM long ago stopped being a people company. It has fallen off the best companies to work for league table. IBM suffers from poor morale and needless productivity loss generated by the constant fear of job loss through 'rebalancing'. I pray for them every night. You should too.

1.0
Nov 22, 2013

Age discrimination is rampant at IBM

Recommend
CEO approval
Business Outlook

Pros

IBM USED to be a wonderful company to work for, but that was many, many years ago

Cons

Employees are increasingly treated like they are dirt. Constant chronic cuts and stack ranking have made IBM a cut throat, miserable environment to work in. I am so tired of seeing my fellow workers get canned - and what a coincidence - they are all in their 50's when it happens. For those of us left, we work insane hours because we are doing the job that 3 or 4 people used to do and this only gets worse with every year. Nothing is done to quality anymore. Customers are no longer a priority either - not sure what is a priority with this company. If you are looking for a job, look elsewhere - you will fare much better at another company, especially if you are just starting your career.

2.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Company has a great history. The opportunities are good if you have a responsive Band 10 or above to employees needs and concerns. Benefits are fair to on par with industry.

Cons

Where do I begin? No one in this company can communicate for beans. Leadership calls employees resources and gives us all serial numbers...most organizations call their people, well, people or talent. This trickles down to everything...poor treatment of employees, ever shrinking benefits, terrible pay and no increases, company expects the world out of its employees but gives us NOTHING in returns. IBM has sold out to EPS and absurd promises to the street

Viewing 631 - 633 of 107,250 Reviews

Glassdoor has 131,686 IBM reviews submitted anonymously by IBM employees. Read employee reviews and ratings on Glassdoor to decide if IBM is right for you.