Process after process... serious lack of common sense
Pros
People..skills, experience.. strength of the brand, breadth of products
Cons
- complicated processes to do simple things - weak managers who hide behind tick in the box spreadsheets - staff graded a score of 1 to 4 by subjective management every year, this affects bonus pay out - expense policy does not include broadband for home workers - expense policy is tedious and far too strict, normal travel to IBM offices needs pre-approval - levels and levels of executive management, not clear who does what - no budget for any social activity, and very little focus on social's during or after company time - poor communication throughout company, over load of email, official announcements often get lost because of this - first line managers are text book managers, completed courses, but lack people skills, and are running dysfunctional teams - first line managers are performing little motivational support, or HR type support, they are purely focused on transactional activity's, and not the interests of their subordinates - redundancy program's are run in very tight timescales, and HR seem out of touch with legal guidelines and ensuring people are notified and communicated to properly. - employees do not have a dedicated HR person they can turn to if they need support or guidance - first line managers are not up to speed with HR guidelines - very control driven culture, does not invite feedback, and if feedback is given, company is very very slow to react, and put any changes in place - often things have to be extremely bad over a pro-longed period of time, before issues are acknowledged, symptoms of issues are brushed over - changes to processes are poorly announced, enablement and roll out is very sub-standard. staff are given short online group sessions, there is no class room based face to face training - morale is generally very low, and people do not speak up in case they will be put on personal improvement plans, which is often used as a device to teach you a lesson - pay rises are extremely rare, there is no annual inflation adjustment either - commission pay out are subjective, rather then automatically paid out
