IBM reviews

3.9

78% would recommend to a friend

(107,076 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Working at IBM there were many opportunities to learn new technologies and a wide range of jobs available if interested in moving about the company. HR and corporate IT were competent and professional. Managers were typically well trained in their roles (e.g. strong focus on communication and coaching). Coworkers were usually sane, intelligent and amiable.

Cons

The business focus was driven entirely quarterly. Very bad vibe coming from middle-management (who didn't care about their professional employees). The atmosphere felt cold and chronically stressed-out. Upper management was aggressive about rolling back employee compensation (e.g., shifting focus toward younger, shorter-term employees that can work insane amounts and burn out). Easy to become pigeonholed in a bad role/division (managers can block you from seeking different jobs within the company... and do exercise the right during horrible projects or in bad teams -- most of which are). Feedback/ratings were based more on gaming the system than actual employee contribution (i.e. to limit bonuses/raises there can be only one, maybe two, excellently rated employees in your team; the rest have to be average). Most importantly, moving up in terms of leadership is only a doorway into some weird political arena where you are more responsible for gaming the arbitrary metrics defining success than in actual accomplishment -- i.e., you do whatever it takes to affect some meaningless improvement in a spreadsheet. It's an OK place, but don't stay too long or it will rob you of the skills needed to survive outside the company. Lots of people in their late 20's talk about their big ideas outside the company, but get comfortable and never go anywhere. But the company is ruthless now so realize from the day you join your days are numbers (so always keep exit doors open so when the time comes it's for the betterment of your career rather than for the sake of whether your division exceeds or underperforms its quarterly target by one percent).

2.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

- PEOPLE: you get to work with some of the greatest and brightest people if you're lucky. You'll get close to your start class and it'll feel like an extension of college. - PAY: if you went to a target school, then your pay is probably pretty good compared to your peers' starting salaries at PwC, EY, etc. (hey, that's how they trapped me here) - TRAVEL PERKS: if you enjoy traveling, then you're in the right place to rack up miles and hotel points. You can also do alternate travel and fly somewhere else for the weekend, which is pretty nice.

Cons

Despite what the recruiters/interviewers tell you, IBM is NOT a management consulting company. Yes, we do talk to C-Suite, but only the CIO, and when we do, it's because we're either selling or implementing IBM products/solutions, not because we're trying to help you figure out why your company's profits are declining. Given the sales-driven and margin-driven nature of the company, here are some cons if you don't do your research thoroughly... - MENIAL, MINDLESS WORK: as a CbDer, you're hired in to do PMO, testing, and note taking. People have this misconception that CbDers are their assistants, and will treat you as such, making you schedule meetings, book conference rooms, upload a document onto Box. There's no analytical or critical thinking required whatsoever, and definitely don't expect to be challenged. - LONG DURATION OF PROJECTS: IBM projects run longer than typical consulting firms, usually ranging from 6-9 months. Again, because they are mostly implementation-type work, you'll be doing the same thing (e.g. testing) the whole time. Don't expect that much exposure to different industries or types of projects. Your first project pretty much pigeon-holes you to do the same thing for the rest of your career, unless you really fight HARD to get onto something you want. - LACK OF PROFESSIONAL DEVELOPMENT: in the CbD program, you have 3 mandatory trainings. They're a lot of fun, because you get to hang out with people in your start class. However, the stuff you learn is absolutely useless for your job. They hire a third party vendor to conduct these sessions. They teach you things like how to present better, but it's useless because you'll never be given an opportunity to present to anyone. - CONSTANT REORG: there's been I think 3 (?) reorgs during the 2 years that I've worked here, both GBS-wide and CbD-specific. Despite IBM being an established corporation, the consulting arm is still relatively young (acquired from PwC a few years ago), so it almost feels as if we're going through the growing pains of a young company... just a general lack of clear direction and constantly shifting corporate strategy. - LAYOFFS: during my time here, I've seen maybe 3 rounds of layoffs, which has affected people that were on my team, as well as people in my start class (yeah, THAT young). If you think you're immune from layoffs because you're a fresh college grad, think again. No one's safe here, and everyone's always on edge. - OUTDATED INTERNAL TECHNOLOGIES: it's embarrassing how bad IBM internal technologies are being that we boast we're at the forefront of technology. Most tools employees use (expense system, travel booking system, lotus notes) SUCK. They haven't been refreshed since the 1990's and are extremely cumbersome to use.

2.0
Feb 28, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pretty decent, health and dental insurance you can get for free if you sign up for the basic plan. 401k match is up to 6% after you've been there 1 year. 2. Flexibility - Depending on how lenient your manager is (mine was) you can work from home if you're sick or out of town without taking any PTO. 3. Co-workers - Basically all of the FA's are 20-somethings, so you'll be able to work alongside some good people. Then you can all go to lunch and talk about how stupid your job is. True story. Happened a lot. 4. Good resume builder 5. Ping-pong.

Cons

1. Compensation - Starting salary is 40k with a sign-on bonus of $1,500.. Not bad for a recent college grad just starting out, I'll admit. But don't expect to see a raise any time soon. Or a bonus. You'll likely see that same paycheck twice a month for years to come. 2. On-the-Job Training - This was how I figured out IBM was a joke within the first couple weeks. My previous manager told me on the first day, "you'll think we've never trained somebody in before." He was right. Although they offer training classes, these are basically a formality for all new hires. These sad excuses for classes won't actually help you do your job. The person I shared an office with basically taught me everything. 3. Job Satisfaction - I worked some not-so-fun jobs through college. I sold shoes, did janitorial work, cleaned horse stalls. Even at $8-10 an hour, these jobs were still more enjoyable than being a Financial Analyst at IBM. 4. Cost-Cutting - This is my biggest problem with IBM as a company. IBM actually just laid off about 1,200 employees from their US workforce in the week I wrote this review. Some from the Rochester plant were included in this. If you're thinking about starting a career at IBM by taking a financial analyst job, consider this: From 2007 to 2011, the US IBM workforce has shrunk from 135,000 down to 98,000 employees. They have been shipping these jobs overseas and will continue to do so because the labor is simply cheaper over there. IBM could care less about their employees. It's all about making the shareholders money, even if it means canning people that have been with the company for almost 30 years. 5. Work-Loads - Although some of the work is being shipped overseas, a lot of this work is just being piled on to current employees' workloads. Now I understand that the longer you stay with a company the more work you'll have to do, that's a given. But along with that usually comes a pay increase. As a Financial Analyst I guarantee you will be given more, and more, and more mind-numbing work to do. And to thank you for your efforts, IBM will let you use their bathrooms. Sweet deal, right? This job does provide good finance experience for a recent college grad, but that's about it.. This isn't the place to build a career. In my opinion, the entire COE will be shipped overseas in the next 5-10 years.

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