IBM reviews

3.9

78% would recommend to a friend

(107,126 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
3.0
Jun 24, 2008
Recommend
CEO approval
Business Outlook

Pros

I can't say anything about the other areas of the company, but the research division (where I was working) had a very laid-back, academic atmosphere. The research staff members I worked with had a ton of freedom in setting their agendas, choosing what kind of papers to publish, etc. and seemed quite happy overall with their jobs. Lots of opportunities to collaborate with people inside and outside the company; many were involved in projects with Stanford, Berkeley, UCSC, and other universities in the area.

Cons

First, the bureaucracy was horrible, worse than I ever could have imagined. It took me almost two months to get my first paycheck because someone entered my address incorrectly into the payroll system. Nothing is handled locally- you have to call some faraway place to get help, going through layers and layers of people who are either incompetent or uncaring. I had the same problem with the IT support- I couldn't get into my email and was forced to spend 2 hours on the phone with a poorly trained, unintelligible support guy in India until I could finally talk to someone who was able to fix my problem. Second, the workplace had some serious deficiencies. The onsite cafeteria served nasty, low quality, unhealthy, overpriced food. The "gym" was about the size of a broom closet and had only two machines. These and other things made me feel that the company didn't care about the happiness of its employees and was willing to cut perks for the short-sighted objective of reducing costs.

3.0
Jun 24, 2008
Recommend
CEO approval
Business Outlook

Pros

The office building in markham is one of the nicest campus to work in. Cubiclel or Personal Work Area is large with nice modern furniture, and has a sliding door that can be use to gain privacy and to concentrate on work. There are also plenty of meeting facilities and interview rooms where you can have conference call without disturbing others. Large leisure area such as the English library, the Asian Zen room and Muskoka theme cottage are all very nice facility. There is also an onsite gym with 4 treadmills, 2 step machines, and 2 elliptical machines. Since it's in the suburb, it means short commute everyday to go to work, no need to go downtown and get stuck in traffic.

Cons

High work pressure and little resources to do what needs to get done. At the same time, there are people who seems to just cruise along and contribute little.

4.0
Jun 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Always feel proud to be part of the team. Working with some of the brightest and sharpest in the industry. Great benefits. Management likes to hire new campus hire and promote from within. Always looking to do things more efficiently. Lots of experienced colleagues to learn from. Everyone cares about bottom line and making company better - so you are always challenged to be better.

Cons

no worklife balance. Lots of long hours no matter what division you are with. Especially worst if you are in global services.

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