IBM reviews

3.9

78% would recommend to a friend

(107,110 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
4.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

IBM is an extremely stable company. There is a lot of opportunity for advancement across the various towers which can help to make one's career at IBM a very long one. I feel strongly that I could remain at IBM for the remaining 25 years of my career and retire from there, if I choose to. Not many companies offer this level of job security.

Cons

It takes a lot of effort to make any significant impacts in a company with nearly 400,000 employees. Advancement is based almost entirely on one's influence within one's business unit and IBM in general. It takes a great deal of effort, experience, and ability to make an impact within a company this size. Additionally, the salaries at IBM tend to be lower than at similar companies. The benefits help to offset this somewhat but not completely.

2.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Looks great on a resume, meet quality people.

Cons

Outsourcing and high turnover rate has crippled helpdesk support. Where you were previously expected to support one customer and give excellence in support you are now expected to support multiple customers during your shift. The amount of data you are supposed to assimilate and discard on a daily basis would seriously astonish the individual customers. The customer service level is seriously affected and since there is such a high turnover on all levels of support the knowledge that is desperately needed to perform your job effectively is in a constant state of flux.

Viewing 106855 - 106857 of 107,110 Reviews

Glassdoor has 131,496 IBM reviews submitted anonymously by IBM employees. Read employee reviews and ratings on Glassdoor to decide if IBM is right for you.