IBM reviews

3.9

78% would recommend to a friend

(107,115 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Dec 18, 2013
Recommend
CEO approval
Business Outlook

Pros

- Good introduction to enterprise technology and B2B interactions - Client-facing roles and exposure to a variety of industries and experts - Opportunities to learn and work on interesting content (be very proactive and self-promote) - Pro due to Con: Learned how to network, self-promote, and find assignments on my own - Of course, the "brand name" on the resume

Cons

Consulting by Degrees Program - Poor management of talent with myopic emphasis on utilization rate and minimizing bench - Not much emphasis on talent development and consultants treated as "Business Machines" - Often staffed on non-inspiring, underwhelming roles as "shadow" (cheap) resources - Too much oversight, lack of trust, and cannot provide feedback to management - High attrition rate erodes community, few stay beyond initial two years Global Business Services - Bonuses meager to efforts undertaken; no effective incentive to perform at 100% - Blind focus on the bottom-line and quarterly performance to meet "EPS roadmap" - Cuts to employee benefits and increases in billable hours announced without discussion - Office lacks basic amenities, reliance on sub-standard IBM legacy applications and software - Slow moving bureaucracy and low employee morale even among veteran IBMers Executives > Shareholders > Clients > Employees...

2.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and generally speaking I found it easy to get personal time off when needed. My organization was spread out across the globe, so while I worked at an IBM office, I could work from home whenever I needed/wanted.

Cons

After 34 years I was selected to participate in a "Resource Action". I was given 30 days to find another job or be out the door. (I was out the door.) These RAs, always the end of the second month of a quarter, are designed to lower costs quickly. They are a common occurrence and because there are so many organizations the overall numbers are never high enough to get media coverage. It is a cloud over every employee's head. Executive management doesn't want to hear bad news, so middle management will spin any problem to save themselves. Even bad programs/products get out the door, the management in charge get their awards and move up and out before stuff hits the fan. Then new management has to fix the problem that they didn't cause. Non-performing employees are kept around because headcount is so micromanaged that if someone is let go, there's a good chance that there will never be a backfill. So, managers are continually faced with the problem of keeping a bad performer around just to save the spot or save it until they're forced to make an RA selection. Expenses are micro-managed. In my Group, if you asked for $8 business cards, you had to go through reviews and get half a dozen upper managers to okay it - oh, and provide a list of external customers that you interfaced with to prove that the cards would be used in a clear revenue opportunity. Just before I left, the edict came out from CHQ - no external monitors or minidocks if you had a laptop. SW and HW developers writing code, running scripts, compiling, debugging in multiple windows, why would they need an external LCD monitor to actually see what they're doing??? Penny wise and pound foolish. Be prepared to buy things you'll need to do your job with your own dime. It is clear that the goal is to reduce US headcount and increase headcount in those countries where the P/Y rate is a third of what it is in the US. That would be a good financial decision if those individuals had the necessary skills AND if they stuck around to do work and provide continuity. Turnover in those countries is very high because the employees are focused solely on making more money (who can blame them). IBM is clearly not the company I went to work for 34 years ago. We used to be proud to be IBMers. Today it is a paycheck. IBM tries to recruit from the best schools and the pay is competitive in the beginning, but by year 4, those hires will be behind their peers in other companies. IBM may have more patents than any other company, but it doesn't play out in how they reward their employees in job opportunities and advancement.

1.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Impressive for resume to say that work for IBM Fortunate to have worked on many interesting and diverse projects that have provided excellent work experience - my customer experiences have been excellent (may be looking to them for a job soon...)

Cons

I was hired to work 40 hours per week but because they keep raising the BU targets (almost 90% for 2012 for my particular situation), they expect me to work many hours OT for free just to meet my BU target. This effectively eliminates my vacation benefit of 5 weeks per year and also 2 of the statutory holidays. Either vacation is a benefit or not, you can't give it with one hand and take it back with the other. This BU target is up over 3% from last year. Oh, and that doesn't include any admin activities (training, time reporting, etc.) that they expect you to do on your own time or heaven forbid that you may be sick or on the bench for a day or two. Makes me wonder if they are just raising BU target each year to see when the uprising will come..... For me, it's soon..

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