IBM reviews

3.9

78% would recommend to a friend

(107,126 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Jan 3, 2020
Recommend
CEO approval
Business Outlook

Pros

As a new graduate this is going to be your entry point into the world of IT, consulting or business management. It's a good 'starter' as the requirements for entry are pretty low, and no experience is needed. My recommendation is, get your 1-3 years of experience to pad your resume and move on.

Cons

Client Innovation Centers (CICs) like the one in Halifax are a "cost neutral" opportunity for IBM. It's a way for IBM to get cheap labour to service clients that require certain linguistic or cultural considerations (i.e. speak English or French, be able to get a security clearance) that other CICs (India, Philippines) don't always meet. It's not a "core" IBM, but rather almost like a 'subsidiary' experience. To put it simply, your lack of experience and basic entry requirements translate to cheap grunt work like activities (like execution of testing scripts, manual entry, excel entry, programming etc). This translates to low salaries, and a slow promotional curve. From a culture and from a growth perspective this makes IBM's CIC a rotating door company as the salary is significantly behind what the 'core' IBM pays (i.e. in Toronto, Montreal, Vancouver etc), there is some sense of being second-tier. Don't expect to get to high level bands in the center (i.e. 8 / 9 ~90k / 100k cad ) in your first 6-8 years. Bands 6G start at 40k, and have significant number of steps to promote. The band structure 6G - 6A - 6B - 6 - 7A - 7B - 7 - 8 - 9 takes about 1 year per promotion. Point two, the center is utilization driven and you're expected to meet a 95.7% target (which translates to 44-50+ hours / week) - if you don't meet the target (which is not under your control as the work you're assigned isn't always there) you're going to be passed on for promotion opportunities. Some of these require client approvals too, i.e. you're re-sold to the company at a certain rate (e.g. $40/hr), and if you get a raise (e.g. you become $45/hr) the company you're assigned to do work for can reject that promotion and request a cheaper resource instead (you end up on bench). You will average about 12% per promotion, to get promoted you must be rated a rock star / rising talent or an exceptional employee. The complexities behind promotions don't make it worthwhile to stick around for more than 2-3 years, it's simpler and faster for you to get a higher salary by applying to a different company with the experience you have gained instead.

4.0
Nov 29, 2018

Great company

Recommend
CEO approval
Business Outlook

Pros

Very stable positions and a ton of things learning

Cons

Too much bureaucracy The restructuring process are some times waste of time, and confusing some times

1.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Higher level positions supposedly pay very well, but I was not exposed to that.

Cons

The corporate culture isn't just toxic, it's nonexistent. At IBM, you are expected to put your head down and do your work, there is no collaboration. I received next to no training, and was expected to succeed immediately. If you don't, it's your own fault. I was a part of the Watson Health business unit, which is a total sinking ship. As many progressive companies move towards flexible work environments, IBM is moving further from it. In my 9 months in this position, I never once had any type of 1:1 or coaching from my manager to discuss performance, much less career goals. There is constant turnover for all of the aforementioned reasons, and as such, I had 4 different managers in my 9 month tenure. I can not stress enough, stay far far away. I regret to even give IBM 1 star.

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