IBM reviews

3.9

78% would recommend to a friend

(107,136 total reviews)
avatar

Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Feb 20, 2012
Recommend
CEO approval
Business Outlook

Pros

1) Virtual office 2) The IBM name is recognized so when you are trying to make contact with a prospect you don't have to explain what it is your company does. 3)

Cons

1) Too process focused. And the processes take so much time. The people who are conducting the processes are horrible, for the most part. They are outsourced, they don't listen and you end up having to explain, and explain. So frustrating and such a waste of time. 2) Mgmt: The FSL, First Line Leader, they are so incompetent. Their sole reason for being to to micromanage you, give you zero support, hit you with a stick to make sure that they don't get 'the stick' from their manager. FSL's don't give a rat's a__ about you. It's all about them and checking off their list of duties so that they don't get yelled at. Horrible, horrible experience. 3) Zero team work encouraged. IBM and team work don't go together. It's dog eat dog. You're on your own. 4) IBM acquires many companies. They say they retain the employess, however, what they do is give you a list of accounts that no one has ever succeeded in and then if you don't sell in 6 months they really put the pressure on you to get you to leave. They want you to leave on you own vs. terminating you. By leaving on your own accordance it makes IBM look like they aren't shedding employees! Except, who wants to volunteer to leave? Horrible, horrible culture. 5) Work-Life Balance? At IBM? I don't think so. They work you to death. You can't work hard enough to please anyone. 6) Very cheap company. The laptops they provide, have major issues weekly. This causes you to spend time on the help desk, with level 1 support who are not helpful at all. Then they escalte to level 2, they try to help. Finally, you need to have level 2 send a ticket to the local IBM office so that you can come in and get you laptop fixed. By fixed, you send it overnight back to Tennessee, they send out a replacement. This replacement needs to have your hard drive loeaded on it. This takes a couple of hours with you at the local IBM office. It's crazy!!!!! It's a terrible, terrible system. 7) They treat experienced sale people like new grads just starting out in sales. Stupid training that involves role play of a sales call, have to have room mates at overnight meetings. Horrible!!!!!!

1.0
Sep 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Better than being homeless. Good experience if you can survive there.

Cons

I worked in Building 22 in the Best Buy/Fluor call center. You will work there as a "contractor" for Kelly Services or CCI. You will never be hired direct. You will never get a raise. There is no paid time off of any kind, no health insurance, no dental, no benefits for a full time job. The training I received was a joke, little to do with what the actual job was, when I made a mistake I was fired via a phone call at home, no warnings, no conversation, just "your services are no longer needed, surrender your badge". You have been warned.

Viewing 265 - 267 of 107,136 Reviews

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