IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)
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Arvind Krishna

90% approve of CEO

76% positive business outlook

Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

There is no swipe in rule as such. U are not bound to stay in office for any minimum hrs in hybrid mode of work. It also depends on project. There is great work life balance. The company reimburses any certification amount that we take

Cons

The salary hike is very less. If are working from home for some reason they will get everything done but will give 0 hike

3.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility with timing to login or logout.

Cons

Mostly one get the project from different timezone which cause for late night meeting. Slow development because of cost approval delay

4.0
Aug 25, 2025

IBM is OK

Recommend
CEO approval
Business Outlook

Pros

IBM Work Life balance is good.

Cons

Project Work Life balance is bad here sometimes client work process is bad.

Viewing 16 - 18 of 1,424 Reviews

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