Is IBM a good company to work for as a Tech Support?

Tech Support professionals working at IBM have rated their employer with 3.5 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Tech Support Jobs at IBM now and start preparing for your job interview by browsing frequently asked Tech Support interview questions at IBM .

Does IBM pay Tech Support employees well?

Tech Support professionals rate their compensation and benefits at IBM with 2.5 out of 5 stars based on 24 anonymously submitted employee reviews. This is 36.1% worse than the company average rating for salary and benefits. Find out more about Tech Support salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4346) , Applications Developer (2909) , Software Developer (2421) , Project Manager (2323) , Senior Software Engineer (2036) , Senior Consultant (1846) , Consultant (1844) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (847) , Intern (824)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 10973 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5042 reviews)); "Flexible schedules and work from home opportunities are really good." ((in 4399 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3414 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3307 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5418 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2178 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2012 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1760 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 611 reviews))

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IBM

IBM Tech Support reviews

3.5

86% would recommend to a friend

(24 total reviews)

Arvind Krishna

100% approve of CEO

44% positive business outlook

Ratings by demographic groups

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Tech Support employees have rated IBM with 3.5 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

24 reviews

3.0

Nov 2, 2023

Comments

Tech support

Recommend

CEO approval

Business Outlook

Pros

Employee benefits like monitory and non monetary

Cons

You see no work life balanc

2.0

Jul 25, 2023

Nice company poor process

Tech support

Recommend

CEO approval

Business Outlook

Pros

Nice company to work with

Cons

Poor process for the support team

1.0

Apr 9, 2023

Pay was awful no way to go up

Tech support

Recommend

CEO approval

Business Outlook

Pros

None really. It was terrible

Cons

Everything was a con. Rubbish pay, rubbish opportunities, no rewards for performance.

Viewing 1 - 3 of 24 Reviews

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Nice company poor process

Pay was awful no way to go up

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