IQVIA reviews

Most departments are understaffed and/or comprised of (A) employees who are new (terrible onboarding, no one knows processes, no one has time to train/mentor, so you teach yourself and sink/swim) and (B) employees who have been around forever and are completely disengaged from job. Managers don’t care or don’t have time to train/improve performance or call people on poor performance, so this puts the burden high performers to carry the load. In turn, high performers end up finding jobs at competitors that are paying up to 35-40% higher salaries for the same work. Quintiles used to be the leader in the CRO space. Since the “merger” (aka IMS takeover - make sure you NEVER mention Quintiles!) the CEO and senior leaders seem to only care about all their technology and “data science” (which is barely functional and ends up wasting and adding hours to simple tasks). Sponsors are paying a hefty price for a tech/data company that is unable to be even mediocre at basic CRO services because it’s so distracted by constantly reinventing itself every few months and using its R&D/Clin Ops group as a petri dish for new technology.

-You can get rated down on performance evaluations even when your manager supports your evaluation, this is extremely insulting to employees and totally undermines the goals that employees are forced to set themselves in the performance process -Management blames lack of budget for not giving fair performance evaluations. Not good enough! Companies can choose how much to pay their workers. -Bureaucratic approach to change management destroys incentives to improve existing processes -Teams are under-resourced compared to the number of internal projects and the expected progress of each project -Pay rises are in line with inflation, no better or worse -Chance of promotion is extremely low unless you are senior management and benefiting from frequent restructuring of the department. For everyone else, fewer people promoted than actually deserve it. -People are leaving or looking to leave. Management has adjusted its ‘staff retention’ target from 95% to 90% because more people are leaving!