Indeed reviews

I joined a platform team in a business that doesn't really understand platform product strategy or even product management best practices for Agile in a unified manner across the business. For example, each product and engineering team managed their jira projects in a silo without a unified understanding or definition of various ticket types, their relationships to one another, or even how to build a structured roadmap/plan view. In addition to this, the company *wants* to build a platform strategy and talks about it at the T0/1 leadership level, but there was no active charter to define what a product platform is and what the growth strategy should be for various platform teams.

The CS department is not like the rest of the organization. You have to log out for bathroom breaks, snacks, lunch, etc. Your manager will ping you if you’re even 1 minute over on lunch. You will also get a ping if you’re in the bathroom for more than 5 minutes. Management is tone-deaf and regularly talks about how nice WFH is since they have more time with their families midday, while CS Specialists are getting berated on the phones back to back. Management desperately needs training on goal setting, psych safety, and avoiding burnout. Truly a horrific work environment. Not worth the significantly below industry average pay.