Indeed reviews

3.8

69% would recommend to a friend

(4,537 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
3.0
May 20, 2015

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Comp plan is great, unlimited potential. The environment is pretty easy-going, not you typical sales pit. The office is very relaxed, dress is casual and a full stocked kitchen. It's about as good as it get its aside from the Facebook and Google offices. The product is the best in its industry no doubt. You are given inbound leads and almost everyone knows Indeed's name, so selling isn't that difficult.

Cons

Leadership is slightly lacking, none of the managers or directors were hired from within Indeed and are all brand new. The people are great, but there's not a whole lot of energy and uniqueness to the business. Everyone kind of just does there own thing, granted most everyone is pretty friendly and willing to help out.

3.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Indeed is a decent introduction into the world of recruitment advertising. The company offers a solid product, and the employees (though ever-changing) probably the best part of working there.

Cons

Where to begin... - 60-call quota every day. - Micro-management of your activity, to the point where it's counterproductive. - A revolving door of new faces, as they're unable to keep anyone for longer than a year. Typical age of a new sales rep: 22. Fresh out of college and ready to attack their first sales role. Somewhat Boiler Room-esque. - No incentives to stay longer than a year, as you realize quickly there's no room for advancement. - The people that have advanced into managerial roles are typically the ones who've been there since the days when Indeed actually had plenty of opportunity for its sales reps. - Oh yeah, NO OPPORTUNITY for sales reps. You create every single lead that you eventually call as there is NO LEAD GENERATION. Every lead you look at, every person you dial has probably been contacted by 6 other reps within the organization. Because you have to fight every other rep for leads and there's no protection of your book whatsoever, good luck trying to nurture a prospect for longer than a few months. - Their homegrown CRM is an absolute joke. For a company occupying the SalesForce building, you'd think they'd actually get with the 21st century and use SalesForce. - Middle management means well, but generally impotent. - Upper management is obtuse, opaque, and downright sluggish to implement any potential improvement. I could on for a lot longer, but I should be fair. If you're considering joining Indeed fresh out of college and have no other choices, go ahead and apply. If you've been in sales for a while, look elsewhere.

1.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Indeed feeds their employees well and their are generally good people who work there. You can look for a new job while your working because management wont be able to tell the difference

Cons

Sales for Indeed can be summarized in one word "Unstable". No one stays lasts for more then 8 months. This is due to a few reasons. 1. There are no leads for you to pursue and management has no plans on changing things up to make it easier for their salesman to generate leads. 2. You are highly micromanaged and must make unrealistic call quotas of 60 calls every day. If you hit 59 calls and leave for the day, you can bet that you will come in the next day and have a angry and threatening email waiting for you from your team lead. My threatening letter said " Don't you ever make less then 60 calls in one day or you will be busy finding a new job...I will make it my goal that your A** is out of here instantly". This was my second week and I was one of many who received this type of treatment. Also you are publicly criticized and humiliated in front of your sales team when you do no reach a goal or don't show up to the company happy hours due to family reasons. 3. Management treats hiring and firing like a checklist process, no emotion and no thought towards growing peoples careers. It is a very transnational process and the recruiters are kept busy to keep up with the horrible turnover. 4. It's pretty much like high school all over again. 5. The quotas for salesman are ridiculous. More then 60% of the sales force dont hit their goals and management can't understand why. 6. No one earns real money. The recruiters love to say you will earn 80k-120k your first year...don't believe it. Out of my training class of 10 or 9 there is only 1 left after a 8 month time frame. 7. Management favoritism equals the amount of leads you are given. if you are a great salesman but your manager doesn't like you are you don't go out with him to drink ect....they will give leads to the anyone else but you. 8. Management is clueless on how to fix the problems that exist. I asked a senior director himself on what they are planning on doing on fixing any issues. He starred at me for about 5 seconds and then shrugged his shoulders. They have no plans or ideas that are going to make a significant impact. If you have a family to support or are barely making your bills joining Indeed will only make things worse. I promise you. Disregard the reviews from client services or any tech positions, they are seriously skewing their Glassdoor score. if the other departments reviews were not taken into account they would probably have 1 or 2 stars on here. "Unstable"

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