Indeed reviews

3.8

70% would recommend to a friend

(4,519 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Pros: I really enjoyed my colleagues, they were all really great people to work along side.(Please note, almost 50% of CS San Mateo has left Indeed within the last 3 months, this turnover should be telling) Many snacks, free food for breakfast and once a week for lunch. Wii U in the office, Mario Kart. Depending on where you are coming from, Indeed can be a great place to build your skill set. If you hone in on certain aspects of the role, you will become much more marketable in the Bay Area after working for Indeed. Convenient location right off of 101 and 92.

Cons

Favoritism is the biggest issue the San Mateo office has. Certain people get more support and resources then others. This is fine sometimes, but everyday it gets old quick. It really depletes from the culture, and when the wrong people are promoted, it looks like this favoritism is actually driving the direction of the company culture. Indeed says its a company interested in feedback from employees, but this is not actually the case. Expect gas lighting, and expect to be a "yes man" and nothing else. Not only will your feedback go unheard, it can often count against you later. General processes are also ill communicated between management and teams. There is almost no advancement within the San Mateo office because there are only two departments that sit there. While Indeed will tell you that it cares about your career and your advancement within the company, I have seen a very small percentage move up internally. I saw far more qualified people rejected for internal roles. Don't get too excited about Unlimited PTO, this is entirely up to your manager. In case if you didn't know San Mateo is also regarded as a satellite office. It has long outgrown the space that its in, and there seems to be no real effort to give more space to the employees there. You can expect very little attention to this office from the organization overall , its a blip on their radar, which is sad because it used to be a top performing office. It would benefit them to put more care into the facility itself, as well as putting more training and departments in the office.

3.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

I started in sales in 2014, got promoted after a year. The first 12 months or so were great, they paid really good commissions. Was easy to get first promotion that came with a nice raise. 40 hour work week. Don't ever have to come in early or stay late. CEO seems very bright and has a nice plan for the company. Benefits are solid and relatively inexpensive for employees. Free food, snacks, drinks, happy hours. Stamford is also a really cool office.

Cons

Zero lead generation. You will find all of your own leads. Structure of sales teams changed, became impossible to find leads, but quotas got higher, commission and bonuses were unreachable for many reps. Company started offering other services, which were sold by different teams, and the different teams called on the same opportunities, often causing competition for a sale. Being micromanaged is a part of the life (how many calls, how many minutes those calls were, what times you should be making calls, how many emails, ratio of calls to demos). 60 call per day minimum regardless of what you have scheduled for the day. Managers send emails in all capital letters when the team doesn't hit goals. Recently completely changed the compensation structure. Took monthly commission out and replaced it with quarterly performance bonus. Stamford office isn't very diverse, they hire alot from a particular college in Connecticut that leads to a lot of bro-culture. Unlimited paid time off sounds cool but you'll hear "not good to take time off in the beginning/middle/end of the quarter".

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Indeed Response
9y
We appreciate your insight on sales in Stamford and plan to share it with the right people. If you have any additional feedback, please feel free to send us a message at inside@indeed.com.
1.0
Mar 26, 2016

Churn Shop

Recommend
CEO approval
Business Outlook

Pros

Happy hours are a nice touch, casual clothing and the proximity to downtown Stamford is great. You really never meet with clients face to face so you can literally roll out of bed and walk into work.

Cons

As a sales person it is extremely hard to do your job without an appropriate lead generation system in place. Your measured on whether you can make 60 dials in a day, rather than the actual content of your work. Since Indeed works with no contracts; there are accounts that spent with me for months that I was never paid commissions on because the client decided not to pay their bill - so I got burnt despite closing and nurturing these deal(s) for several months. 80% of the directors have egos the size of Texas and will remind you of this every-day/minute/second of the day while micromanaging everything you do. If you show up to work a minute late be prepared to be repremanded and scolded about it. I once tried to leave at 5:59 (one minute early) and my director coldly stared at me and said where are you going? I replied; going home and he told me the day doesn't end till 6:00 and proceeded to tell the rest of my team that he just "big timed" me, while laughing. It is also customary for directors to call out specific teammates in front of the entire team; this is there way to "motivate" us. I also witnessed a director pulling up a former employees picture on LinkedIn and proceed to belittle and make fun of this person because of what he looked like; he also made sure to call the entire team over so they could laugh as well, even though most of them looked visible uncomfortable with the situation. There is ZERO HR presence whatsoever, you can get away with everything and anything. There are nasty rumors spread about people everyday. And a lot of the AE's will drink at the local bars during lunchtime and I'm not talking about one beer; but rather more like 3-shots of whiskey and 2-vodka seltzers, then proceed to go back to work without anyone questioning them. This may sound extreme, but it is very much the truth. The CRM is horrible and malfunctions at least 4-5 times a day, the phone systems are equally as horrible - when they would make us go on 1-hour company wide call blocks it would take 5-7 times calling a particular number in order for that call to go through because Indeed's current bandwidth cannot support so many calls at one time; thus really taking away from the call block. ZERO diversity in this company, if you are over 24-years old, your viewed as "old", I see women constantly getting sexually harassed as well and in front of their directors. Why do you think Indeed has such a large hiring initiative now? Because for as big as they are growing; they are still losing a lot of talented people who are leaving for better and more professional jobs since there is nothing in terms of career paths - they promote you to "Senior" AE, but your still performing the same job functions as you would as an AE.

Viewing 37 - 39 of 4,519 Reviews

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