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      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged Employer

      Indeed reviews

      3.8

      70% would recommend to a friend

      (4,546 total reviews)
      avatar

      Hisayuki Deko Idekoba

      52% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Indeed has an employee rating of 3.8 out of 5 stars, based on 4,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      5K reviews
      3.0
      Jul 26, 2018

      Sr Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice financial compensation for an inside sales job, great perks, insurance, benefits, and nice office. Great team events when we have them once a qtr....happy hours are OK

      Cons

      I don't even know where to begin. For starters if you CAN NOT make 70-80 calls EVERY DAY NO then do not work here. There's a lot at this company in Sales that is flawed behind the scenes...... Do not let the big brand name fool you. I know it's great working for a big name company but you need to be prepared for what the job entails. They want an army of people. If that is not you do not work here you won't be happy because of the stress of trying to follow suit. You have an hour to hour schedule. You have task after task. They "try" to not micromanage but they will forever hover bc how they have designed their sales process to be inefficient. People walk around here looking stressed. People barely talk throughout the day because of all the issues in sales that burn them out. 1)CRM is archaic 2) Lead generation is archaic and completely unorganized The metrics are not designed to solely help you sell. They are designed to show productivity fake it until you make it productivity. It could be a lot more simple and effective. Leadership does not fix issues that are ongoing, they are not willing accept people who inquire for improvements and are capable to question things to implement change. Again, they want you to be robotic and if you can't do that you will not be happy. Indeed seems to be focused on culture, well not sales, they do not encourage culture in sales. They do not care about budgeting for events they want you to hit your 70, 80 dials and do all the backend work in spite of how noticeable it is walking by someone and see their face burnt out. We should budget for sales to feel more connected to one another after all the hard work that only sales people understand.

      avatar
      Indeed Response
      7y
      Thanks for sharing your experience on the sales team at Indeed. We want to make the world’s #1 job site one of the world’s #1 places to work, so it’s great to hear your positive feedback on our benefits, compensation and the perks we offer. However, there are a couple of points that we’d like to address. The number of expected calls for an Account Executive, is 60 per day. If you’re being asked to hit more than that, please share your information via inside@indeed.com so we can research further. You’re correct that our Sales team are the frontline of our business and therefore a vital part of our success. We’re committed to evolutionary change, and we are implementing a new global CRM to support sales. We want to foster an open feedback culture at Indeed through our quarterly feedback and manager effectiveness surveys. We also have our internal ‘Indeed Feedback’ system which you can use at anytime to provide feedback. We care deeply about the welfare and wellbeing of our employees, providing yoga and meditation options, as well as a confidential employee assistance helpline. But we do welcome further feedback from our people so please use the email address above to give us more details.
      5.0
      Jul 26, 2018

      Great culture & growth

      Sdei
      Recommend
      CEO approval
      Business Outlook

      Pros

      High growth Great culture Moves fast Decent compensation

      Cons

      Lack of good projects in India office

      avatar
      Indeed Response
      7y
      Thanks so much for leaving us a review about your experience working in our Hyderabad office. We're growing quickly as a business so it's really vital that we support our employees and provide a great culture for them. It's great to hear you agree!
      2.0
      Jul 26, 2018

      Lots of potential, plagued by micromanagement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - some nice perks, especially in larger offices. Great office spaces - Some level of flexibility, though this was taken away gradually as the company grew - You get to work with some great people

      Cons

      - blatant favoritism, promotions based on nothing but good connections to leadership and personal friendships. Leads to deeply toxic atmosphere - Incompetent leadership in most teams - the few exceptions really stand out and I kept wondering why they stick around. Leaders are often young and inexperienced, I had the impression that no leadership training was available - Biased, unfair and intransparent performance reviews. Don't count on your bonus, because they will even cite vaguely worded attitude issues to limit your bonus. Basically - if you are successful your goals will be lifted to impossible standards sooner or later. - Lack of strategy. The company seems to be jumping from here to there constantly, I never saw a coherent strategy that gave me confidence that Indeed can be successful even when Google and Facebook enter the market - Bro culture across the board, made worse by perks being more tailored to that audience, not the female or older workforce. Diversity initiatives are in place and driven by great people, but Indeed's biggest diversity issue is an extremely young, male-centric culture, with little room for parents, women, minorities (I found the review further down from a black employee’s perspective very accurate!) - Insane micro management. I've never experienced anything even close to this. Seems to be happening across all departments. Soul-crushing. - No career development, especially outside of Austin and Dublin offices.

      avatar
      Indeed Response
      7y
      Thanks for sharing your experience of working at Indeed. We love that you’ve met so many good people as colleagues and enjoyed working in our great office spaces. We’d like address the comment you have made around the perceived ‘bro culture’ at Indeed. This is truly disheartening for us to hear and we don’t anyone to feel marginalized or devalued at Indeed. While the microculture of every office is different, the views and voices of all employees matter. Managers are held accountable to their leadership roles and we’re monitoring this through our employee engagement surveys and manager performance feedback. This provides us insights on the employee experience, and we take it seriously. Capturing this information allows our HR Business Partners to take action immediately by delivering direct feedback and actionable recommendations to managers. Diversity and Inclusion is not a “short term fix” for any company, including Indeed. It takes time and commitment. It’s embedded in every HR functional action plan with metrics, deliverables and accountability. Our senior leadership team is volunteering as executive sponsors of employee resource groups that focus on underrepresented demographics. The goal is to gain insights and recommendations on how to increase our impact of creating an inclusive culture, as we strive to be leaders in this space. Our talent attraction team has also embedded diversity and inclusion in their strategy to attract and recruit diverse individuals with the goal of becoming a more inclusive company. We do read all of our reviews and take them very seriously as a business. Please do email us at inside@indeed.com if you would like to discuss anything further regarding your experience.
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